INTERNSHIP DETAILS

Taxpayer Information Representative Intern-1

CompanyTulsa County
LocationUnited States
Work ModeOn Site
PostedMay 7, 2026
Internship Information
Core Responsibilities
Provide customer service to taxpayers via phone, in person, and writing regarding ad valorem taxes. Handle payment analysis, interest calculations, and administrative support for the Tulsa County Treasurer's office.
Internship Type
part time
Company Size
768
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The employees of Tulsa County support not only the 8 elected officials, but serve over 600,000 citizens. The elected officials include the Board of County Commissioners, Assessor, Treasurer, County Clerk, Court Clerk and the Sheriff. Over 1,700 employees work diligently to serve each citizen and visitor in the most efficient and courteous manner displaying the highest standards of professionalism, integrity, and respect for others. Tulsa County employees are offered a comprehensive, competitively priced health care package, a paid time off program including vacation pay and holidays, and outstanding retirement benefits. Employees can also participate in the Educational Assistance Program. Tulsa County is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. If you want an opportunity to achieve your maximum potential, we are ready to help you start your career with us.
About the Role

Organization

Treasurer

Pay

$15.00

Pay Frequency

Full Time / Part Time

Part time

Job Summary

Under general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes. Crosstrain all departments in Tulsa County Treasurer's office.

Job Description

  • Provides excellent customer service to a larger number of taxpayers via telephone, in person, and written correspondence.
  • Gather information, determines needs of customer, provides explanation in a concise manner: handle customer complaints and problems effectively, redirects calls to other offices when necessary.
  • Analyzes and determines acceptability of payments.
  • Calculate fees, and calculates interest accruing monthly for delinquent accounts.
  • Enter address changes to tax rolls.
  • Corresponds with taxpayers when necessary and maintain files.
  • Accesses and retrieves information from other sources in an effort to determine the correct mailing information for a large volume of returned mail.
  • Assist the Delinquent Tax Division with proofreading galleys, certified mailings, and conduction of sales.
  • Scans check daily for balancing.
  • Verifies cash taken in the Cashier Divisions and prepares the deposit for the bank.
  • Crosstrain all departments in Tulsa County Treasurer's Office.
  • Perform other duties as assigned.

Additional Job Description

Crosstrain all departments in Tulsa County Treasurer's Office.

Location

HQ
Key Skills
Customer ServiceTelephone CommunicationAd Valorem TaxesPayment AnalysisInterest CalculationData EntryFile MaintenanceProofreadingCash HandlingBank Deposits
Categories
Government & Public SectorFinance & AccountingCustomer Service & SupportAdministrative
Benefits
Health Care PackagePaid Time OffVacation PayHolidaysPersonal TimeRetirement BenefitsPensionEducation Assistance