Internship: ICT Service Delivery x2

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Internship: The Road Accident Fund is committed to youth skills development, providing graduates with an opportunity to gain work-based experience. Applications are invited for the Service Delivery Internship from unemployed graduates between the age of 18 and 25. The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

Work based exposure may include the following:

• Assist users with hardware, software, and network problems via phone, email, or ticketing system.
• Providing end-user support: Helpdesk support, password resets, and software installations.
• Monitoring and maintaining systems: Help monitor network performance, update software, and ensure system security.
• Documenting support processes: Record issues, solutions, and procedures for knowledge base and future reference

Qualifications and other Requirements

• Certified copy of Grade 12 / Matric certificate
• Degree/Diploma in Information Technology, Computer Science, Information Systems, or relevant NQF 6/7 qualifications
• Certified copy of your ID
• Certified copy of Academic transcript
• Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

Remuneration

The interns will be awarded a monthly stipend.

NB: Applications can be forwarded to the RAF website, e-recruitment platform.

No hand delivered applications will be accepted.

INSTRUCTION TO PROSPECTIVE APPLICANTS

1. Applicants must be unemployed/never employed/never participated in an internship program related to the area of their qualification previously
2. Qualification must be according to the advert
3. Age group- Between the age of 18 and 25
4. Only first 100 CV’S will be considered for this position
5. Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
6. Attached motivational letter
7. Attached certified Copy of ID
8. Attached Certified copy of Matric certificate
9. Attached Certified copy of Academic transcript
10. Attached CV

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.