INTERNSHIP DETAILS

Intern: Service Delivery x2

CompanyRoad Accident Fund
LocationDurban
Work ModeOn Site
PostedMay 7, 2026
Internship Information
Core Responsibilities
The intern will manage ICT incidents, requests, and provide first-line support for network and telephone infrastructure. Responsibilities include maintaining ICT assets, performing hardware repairs, and ensuring overall system availability and continuity.
Internship Type
full time
Company Size
Not specified
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company

No description available for this Company.

About the Role

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

 

 

 

Purpose of the Internship: The Road Accident Fund is committed to youth skills development by providing graduates with an opportunity to gain workbased experience. Applications are invited for the Internship: Service Delivery for unemployed graduates between the age of 18 and 25.The Internship program will run for a period of Eighteen (18) months.

Work based exposure may include any of the following:

  • Manage ICT incidents and requests (incidents and requests).
  • Provide daily operations support and maintenance for network and telephone infrastructure (1st line support).
  • Maintain and update a register of all ICT assets.
  • Manage VC requests.
  • Monthly and weekly reports on system availability.
  • Supervise preventative maintenance of printers.
  • Establish connection and access to printers for all users.
  • Conduct troubleshooting, maintenance, upgrades, and other activities required for efficient working of computer systems.
  • Setup new users and configure new equipment.
  • Undertake maintenance and repairs on damaged and repairable hardware.
  • Provide software and hardware configuration according to business requirements.
  • Ensure ICT Service availability and continuity.
  • Provide ICT support for RAF road shows

Qualifications and other Requirements

  • Certified Copy Grade 12/ NQF 4 level certificate
  • Certified copy of Relevant Diploma/ Advanced Diploma/ Bachelor’s Degree in ICT or Related  to discipline
  • Certified copy of your ID
  • Certified copy Academic transcript
  • Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

  • Written and verbal communication skills
  • Interpersonal skills
  • Detail orientation
  • Desire and potential to learn
  • Self-motivated
  • Basic computer skills
  • Prioritize tasks as needed

Remuneration

The interns will be awarded a monthly stipend.

INSTRUCTION TO PROSPECTIVE APPLICANTS

  1. Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
  2. Applicants are restricted to apply for a maximum of 3 positions only
  3. Applicants must be unemployed, were never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously
  4. Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
  5. Please note that the prospective employees will be subjected to security vetting
  6. We encourage applicants to apply in their respective regions where they are based
  7. Only the first 100 applications will be considered.

 

 

 

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Key Skills
ICT Incident ManagementNetwork SupportTelephone Infrastructure SupportICT Asset ManagementSystem Availability ReportingPrinter MaintenanceComputer TroubleshootingHardware RepairSoftware ConfigurationICT Service ContinuityWritten CommunicationVerbal CommunicationInterpersonal SkillsDetail OrientationTime PrioritizationBasic Computer Skills
Categories
TechnologyGovernment & Public SectorCustomer Service & Support
Benefits
Monthly Stipend