Co-Op Branch Teller (Students Only)

Position Title: Co-Op Member Experience Representative I

Department:  Retail Operations

Supervisor's Title: Assistant Branch Manager

Classification:  Non-Exempt                                                   

Hourly Rate: $15.00

*This position is not eligible for any benefit program.

Summary:

The Co-Op Branch MER is an entry level position within Belco’s Branch Network This role is responsible for various in branch member service interactions, providing educational information on Belco products and services aligning solutions to member needs through successful referrals. Performs a wide variety of transactional deposits, withdrawals, processing loan payments, plastic cards, and miscellaneous transactions to serve Belco’s Membership in accordance with credit union policies and procedures, while upholding Quality, Service, and Brand Standards. Represents the credit union to its members in a courteous, professional and confident manner. 

Essential Functions:

transactional records.

about Belco products and services, cross-selling to match individual members’ needs with appropriate 

products and services to enhance the member relationship with the credit union.

Competencies:

Work Environment:

This job operates in a professional office environment, requiring 100% in branch work. This role routinely uses standard office equipment such as computers, phones, printers, filing cabinets, and fax machines. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a role that requires standing and moving around 

the branch for majority of the day. This would require the ability to lift to 25 lbs., open cabinets, and bending 

or standing. 

Minimum Required Education and Experience:

Current High School student. You must complete and pass the prescribed online compliance-specific Learning Management System courses. Additional education/training requirements may be requested as new courses become available. 

Preferred Experience:

Cash handling and customer service experience is strongly preferred.

Disclaimer:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual preference/orientation, age, disability, marital status, pregnancy, veteran status, or other legally protected bases. Belco’s Diversity and Inclusion initiatives provide all employees with equal access to training and advancement opportunities throughout the organization.

Belco will provide reasonable accommodation to applicants and employees with disabilities where appropriate throughout the application and employment process. Determinations on requests for reasonable accommodation related to any job function will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.