Contracted Student Intern - Human Rights

The Department of Mental Health (DMH) is seeking to hire an intern who will support its Human Rights Division in Central Office Boston. The Data Science Summer intern with the Human Rights Office (HRO) will primarily manage and analyze complaint data from the RL6 system, focusing on extraction, quality control, and report generation for monitoring. The intern will also support the WRCH pilot project and participate in the Data Science Program at DMH (DSPD) to develop research, analytical, and data management skills through weekly assignments and a supervised project.

Duties and Responsibilities (these duties are a general summary and not all inclusive):                                                                                                             

• Fulfill requests from HRO staff for extracting complaint records from the RL6 system.

   

• Contribute compilation of complaint data for regular reporting cycles.
• Aid in the preparation of data summaries and visualizations as necessary.
• Support the identification of missing or inconsistent data fields within RL6 records.
• Maintain comprehensive documentation for RL6 complaint data fields and associated reporting procedures.
• Aid with the WRCH Pilot Project upon request.
• Offer support for basic data analysis activities.
• Assist in monitoring the implementation of required actions
• Participate in all weekly DSPD learning sessions.
• Complete weekly assignments focused on foundational data science principles.
• Develop and execute a supervised research project centered on data analysis.
• Prepare for and deliver a presentation on the completed research project at the program's conclusion.

 Preferred Qualifications:

• Basic proficiency in query languages for QA queries and data validation or willingness to learn.
• Understanding of data integrity principles and experience with data cleaning.
• Familiarity with data visualization tools (Tableau, Excel Pivot Tables) or willingness to learn.
• Willingness to learn incident reporting systems.
• Strong attention to detail in identifying data errors and inconsistencies.
• Critical thinking skills to improve data management and reporting.
• Ability to maintain an up-to-date data dictionary.
• Strong written and verbal communication skills for documentation and reporting.
• Ability to work with cross-functional teams (HR team, Data Analytics team, Community/Inpatient teams
• Given the population served, bilingual or multilingual fluency.

Period of Service:  May 26, 2026 through September 04, 2026

Additional Information:

• Benefits are unavailable with the exception of sick leave accruals.
• All employees will be paid on a biweekly basis and must have direct deposit.
• The salary for this position is $19 an hour.
• Hours: 9:00 a.m. to 5:00 p.m.
• Days Off: Saturday and Sunday

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4. 

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.