INTERNSHIP DETAILS

Technical Student Intern_16122

CompanyJLABHCM20
LocationNewport News
Work ModeOn Site
PostedJune 6, 2026
Internship Information
Core Responsibilities
Provide end-user computing support for Windows, Mac, and Linux systems within the Computing and Networking Infrastructure Department. Troubleshoot hardware, operating systems, and network issues while maintaining detailed problem resolution documentation.
Internship Type
full time
Company Size
864
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The Thomas Jefferson National Accelerator Facility, located in Newport News, Virginia, is operated by SURATech, LLC, for the U.S. Department of Energy’s Office of Science. The lab’s primary mission is to explore the fundamental nature of confined states of quarks and gluons, including the nucleons that make up the mass of the visible universe. Jefferson Lab is also a world leader in the development of the superconducting radiofrequency technology used for the lab’s Continuous Electron Beam Accelerator Facility. This technology is the basis for an increasing array of applications at Jefferson Lab, other DOE labs, and in the international scientific community. The DOE has chosen Jefferson Lab as the lead for its future High Performance Data Facility. The HPDF will be a $300-500 million computing and data infrastructure resource that will provide transformational capabilities for data analysis, networking and storage for the nation’s research enterprise. It will provide researchers with tools, methods and technologies to maximize the scientific value of data. Jefferson Lab has more than 900 full-time employees and an international scientific user community of more than 1,700 researchers whose work has resulted in over 3,960 scientific papers and journal articles and nearly 200 patents. Research at Jefferson Lab also contributes to thesis research for about one-third of all U.S. Ph.D.s awarded annually in nuclear physics. The lab’s outstanding STEM workforce development program for teachers and scientists, as well as K-12 and undergraduate students, builds the critical knowledge and skills in the physical sciences that will help solve the nation’s future challenges.
About the Role

At Jefferson Lab, you’ll champion cutting-edge science and operational excellence while shaping the future of discovery. Join us and make your mark – where excellence meets purpose, and great minds truly matter. 

 

Jefferson Science Associates is hiring 2 Technical Student Interns.
This is a year-round position for full time undergraduate students available to work part-time during fall and spring semesters and full-time during summer semesters. 

Must be a U.S. Citizen.

Must be available to work a minimum of 18 hours per week, with the maximum being 20 hours per week during school sessions, and 40 hours per week between school sessions (spring break, summer break, and winter break).

What your job will be like:

Works with the User Services/Helpdesk Group within the Computing and Networking Infrastructure (CNI) Department to provide end-user computing support.

In this job you will:

  • Provides support for Windows 10, Macintosh OS X, and various releases of Red Hat Enterprise Linux.
  • Troubleshoots hardware, operating systems, network, and supported application issues.
  • Complete and document resolution of problem reports, and maintain on-line documentation.

Experience

  • Required: none
  • Preferred: Experience in computer support. Or
  • Preferred: Experience with Mac OS X and any Linux variant.

Education

  • Applicant must be enrolled in a local university as a full-time undergrad college student with a GPA of 2.5 or better. Enrollment in a computer-related major preferred.
  • Proof of full-time status and copies of transcripts are required prior to the interview (unofficial copies are acceptable).

Knowledge, Skills, and Abilities

  • Excellent working knowledge of the Windows 10.
  • Good working knowledge of local area network configuration.
  • Good use of written and verbal instructions, understand and follow established computing policies, and have excellent communication skills both in writing and in speech.

About Jefferson Lab 

 

Join a community with a common purpose of solving the most challenging scientific and engineering problems of our time. The Jefferson Lab campus is located in southeastern Virginia amidst a vibrant and growing technology community.  

 

A career at Jefferson Lab is more than a job. You will be part of “big science” and work alongside top scientists and engineers from around the world unlocking the secrets of our visible universe. Managed by SURATech, LLC, Thomas Jefferson National Accelerator Facility is entering an exciting period of mission growth and is seeking new team members ready to apply their skills and passion to have an impact. You could call it work, or you could call it a mission. We call it a challenge. We do things that will change the world. 
 

SURATech, LLC manages and operates the Thomas Jefferson National Accelerator Facility (Jefferson Lab). SURATech is an Equal Opportunity Employer.   
 
SURATech is committed to providing reasonable accommodation for people with disabilities (unless doing so will result in an undue hardship). If you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruiting@jlab.org or contact Human Resources by calling (757) 269-7100 and selecting option 1 between 8 am – 5 pm EST to provide the nature of your request. 

 

Employment with SURATech is conditional upon DOE approval if at any time during your employment you are participating in a Foreign Government Talent Recruitment Program or Affiliated activity. Generally, such programs/activities include any foreign-state-sponsored attempt to acquire U.S.-funded scientific research through programs run or funded by the government that target scientists, engineers, students, academics, researchers, and entrepreneurs of all nationalities working or educated in the United States. This includes positions or appointments, both domestic and foreign, titled academic, professional, or institutional appointments whether or not remuneration is received and whether full-time, part-time or voluntary. 

 
Key Skills
Windows 10Mac OS XRed Hat Enterprise LinuxHardware TroubleshootingNetwork ConfigurationTechnical DocumentationEnd-User SupportCommunication Skills
Categories
TechnologyCustomer Service & SupportScience & ResearchGovernment & Public Sector