Beach Balance Assistant

GENERAL STATEMENT

Under the general supervision of the Membership & Wellness Manager, the Beach Balance Assistant provides information to members and establishes the benefits of the Beach Balance Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Greets and welcomes all constituents of the SRWC Beach Balance Center with courtesy and develops relationships that ensure member use and satisfaction.

2. Explain the benefits and assist constituents in registering for Beach Balance Center related programs by performing a variety of tasks including but not limited to program registration and promotion of massage therapy, biofeedback assessment and wellness coaching.

3. Assists with opening and closing of the Beach Balance Center.

4. Embodies ASI Recreation mission and demonstrates it on a daily basis.

5. Maintain calendar for the Beach Balance Center activities.

6. Answer phones, and assists with questions and concerns about the Beach Balance Center and all SRWC programs and features.

7. Respond to participant emails in a timely and professional manner.

8. Attend monthly staff meetings and ongoing trainings.

9. Assists in office work (filing, faxing, photocopying, scanning etc.) as needed.

10. Assists with special projects (ideation, planning, and execution of programming) as needed.

MINIMUM QUALIFICATIONS

Education and/or Experience

Experience in customer service and effective organization and communication skills are desirable. Recreation Administration, Kinesiology, and Health Services majors are preferred, but not required. Concurrent enrollment in six or more units at CSULB.

Knowledge and Abilities

Successful candidates will possess knowledge of recreation and wellness activities and the ability to connect well with constituents. Must be willing to work with an ethnically and culturally diverse group of student staff and volunteers. Exceptional customer skills, dependability and punctuality are a must. Must possess enhanced leadership skills and be able to work in a diverse environment.

Must possess enhanced leadership skills and be able to work in a diverse environment. Excellent oral and written communication skills, interpersonal and problem-solving skills; the ability to work in a changing environment; and familiarity with current technology practices and standards.

Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from students, faculty, staff, regulatory agencies, or members of the local community. Ability to effectively present information to university management, student groups, and/or boards of directors. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER QUALIFICATIONS

The position requires that the incumbent be patient, trustworthy, dedicated, responsive to member needs, and outgoing. The employee must have strong customer service skills, be adaptable to last-minute changes, and have the ability to work effectively with a wide variety of people and personalities.

Schedule

Must be able to work a minimum of 8 hours per week with the flexibility to cover up to 20 hours per week as needed.

Must be available to work evenings and some weekends as needed during the academic year. Hours during summer and winter breaks are to be determined by supervisor.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and listen during interactions with students. The employee is frequently required to sit for extended periods and to use hands to take notes, operate a computer keyboard, etc. The employee is occasionally required to stand and to walk to various locations throughout campus. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

Note: This is a union position. Please contact Human Resources with questions.