INTERNSHIP DETAILS

Roaming Value Chain Intern

CompanyMaxis
LocationKuala Lumpur
Work ModeOn Site
PostedMay 12, 2026
Internship Information
Core Responsibilities
Support the Consumer Mobile team with product testing, documentation, and billing operations for international roaming. Assist in maintaining system cleanliness and handling vendor invoices and customer queries.
Internship Type
full time
Company Size
7550
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience. We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values. We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers. Maxis Broadband Sdn Bhd: 199201002549 [234053-D]
About the Role

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Location: Menara Maxis
Internship Period: Up to 6 months starting July 2026
 

Role Overview

This role supports the Consumer Mobile team by assisting with product testing, documentation, billing processes, and general operational tasks that ensure smooth execution of the international roaming value chain.

Key Responsibilities
• Assist in preparing documentation and supporting the testing of roaming products and services
• Help organize and maintain system cleanliness to ensure data accuracy and consistency
• Provide operational support, including:
    a. Entering vendor invoice details into Esker
    b. Raising ADR during each billing cycle
    c. Submitting monthly business waivers for testing numbers
• Follow up on customer and billing-related queries
• Support day-to-day operational tasks as assigned

Preferred Skills/Experience
• Background in Computer Science, Software Engineering, IT, or related technical discipline
• Strong analytical and problem-solving skills
• Detail-oriented with good organizational habits
• Good interpersonal and communication skills
• Ability to adapt, learn quickly, and multitask in a fast-paced environment
• Proficiency in Excel or data-handling tools is an advantage

Application Process

Submit your resume through our career portal and indicate your availability period.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Key Skills
Product TestingDocumentationBilling ProcessesData AccuracyAnalytical SkillsProblem SolvingInterpersonal CommunicationMultitaskingMicrosoft ExcelData Handling
Categories
TechnologySoftwareData & AnalyticsEngineeringAdministrative