Intern - Go-To-Market & Sales Operations

Description

We are excited to welcome a Go-To-Market & Sales Operations Intern! This internship is anticipated to take place over 10–12 weeks during the months of June through August. 

This position is primarily responsible for assisting various members of the Mascoma Technologies team. This is a high-impact, hands-on role for someone interested in how early-stage startups find product-market fit and scale revenue. As a Go-To-Market & Sales Operations Intern, you will work directly with founders and revenue leaders to support pipeline generation, sales execution, and operational infrastructure. At a seed-stage company, this role is less about observing and more about building, testing, and iterating. You’ll help shape how we sell, who we target, and how we measure success.

Essential Functions of Position

Go-To-Market Execution 

o Identify and research target accounts across banks and credit unions 

o Build and refine ideal customer profiles and segmentation strategies 

o Support outbound campaigns and track performance 

o Help develop messaging and positioning 

Sales Operations & Infrastructure 

o Help maintain CRM systems 

o Ensure data accuracy across leads and pipeline 

o Support pipeline tracking and deal flow management 

Market & Product Insight 

o Conduct research on core banking systems and fintech vendors 

o Track industry trends 

o Synthesize customer feedback to inform GTM and product development 

Requirements

What You’ll Need

• 2nd–3rd Year College Student with a focus in Finance / Business
• Ability to use and working knowledge of computers/strong typing skills
• Some knowledge with Microsoft Office products
• Good interpersonal communication 
• Strong verbal and communication skills
• Able to maintain confidentiality and privacy
• Professional appearance; grooming and dress consistent with MB appearance policy 

What’s A Plus 

• Knowledge of Mascoma Bank and its mission 

Physical Demands/Working Conditions

• Must be able to lift or transport up to 50 pounds
• Varied work with a normal expenditure of energy and little or no unusual physical effort
• May involve incidental business machine operations
• Work involves intermittent periods of stationary positioning and traversing
• Working conditions include well-lit and well-ventilated areas

Core Competencies 

Collaborates-Building partnerships and working collaboratively with others to meet shared

Objectives: understanding how interactions with colleagues ultimately impact the customer.

Interpersonal Skills– Relating openly and comfortably with diverse groups of people.

Communicates Effectively– Communicating clearly and in a way that supports the needs of different audiences

Connects Work to Our Customers– Understanding how work impacts our external customer and consistently making data-driven decisions, avoiding assumptions about customer needs.

Action Oriented– Acting on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Courageously Challenges and Questions– Challenging the status quo by asking questions and challenging existing processes; seeking out diverse opinions and ideas.

Self-Leadership– Asking for the direction and support needed to grow and be challenged.

If you are interested in the role and do not meet 100% of the requirements, we are still interested in hearing from you!

Why Mascoma Bank? 

• Strong culture of belonging with a team that values creativity, new perspectives, and innovation. 
• Community first minded. We care about our employees and the communities we serve. 
• Competitive compensation. 
• Career development and internal career mentorship. 

Background and Credit Check 

As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.

Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.

Our Commitment to Belonging! 

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.