Key Responsibilities

• Conduct initial candidate interaction calls in a conversational and engaging manner

• Collect and verify candidate information accurately

• Build rapport and maintain a positive candidate experience during calls

• Understand candidate motivations, preferences, and expectations through thoughtful conversations

• Encourage candidates to research and engage with the company and opportunity

• Maintain professionalism and empathy while handling candidates across different experience levels

• Ensure smooth communication and timely follow-ups with candidates

• Maintain detailed and accurate notes from candidate interactions

• Coordinate effectively with internal hiring teams and stakeholders

What We’re Looking For

Communication Skills

• Strong verbal communication skills

• Ability to speak confidently and naturally on calls

• Ability to maintain conversational flow without sounding scripted

Rapport Building

• Ability to make candidates feel comfortable and heard

• Strong interpersonal and relationship-building skills

• Ability to handle conversations with warmth and professionalism

Listening & Candidate Handling

• Strong active listening skills

• Ability to ask relevant follow-up questions

• Ability to handle candidates professionally, even in rushed or difficult situations

Conversational Screening Skills

• Ability to ask structured questions in a smooth and conversational manner

• Ability to guide conversations naturally while collecting all required information

Emotional Intelligence

• Ability to understand candidate tone, comfort, and engagement levels

• Ability to adapt communication style based on candidate seniority and situation

Preferred Qualities

• Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles

• Strong people skills and relationship-building mindset

• Ability to multitask and manage candidate interactions efficiently

• Organized and process-oriented approach