IT Communications Intern

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: IT Communications Intern 
Job Title: Management Analyst I 
Agency: Health & Human Services Comm 
Department: Medi-Social Serv Apl Dev 
Posting Number: 17076 
Closing Date: 06/17/2026 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Range: $2,512.71 - $2,512.71 
Pay Frequency: Monthly
Salary Group: TEXAS-B-19 
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel:  
Regular/Temporary: Temporary 
Full Time/Part Time: Part time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

Brief Job Description:

This position is open to U.S. Citizens and permanent residents.

Are you looking for a paid summer internship? Thinking about a career in government?

This position offers an opportunity to gain hands-on experience supporting mission-critical technology that enables essential public benefit programs for Texans. This internship is designed for individuals interested in understanding how technology, business strategy, and public service intersect within state government.

The intern will work closely with IT leadership, project managers, and technical teams to support executive-level communications and strategic initiatives. A primary responsibility of this role is synthesizing information from multiple technical sources and presenting it in a clear, visually engaging, and business-focused manner tailored to non-technical audiences.

In addition, the intern will review technical documentation—such as system descriptions, project artifacts, and architectural materials—and translate complex technical concepts into concise business narratives. These narratives will emphasize how IT solutions support organizational goals, operational efficiency, compliance requirements, and service delivery outcomes. Through this work, the intern will build valuable skills in technical writing, stakeholder communication, and strategic messaging.

The internship will also provide exposure to the role of IT in supporting applications that manage benefit eligibility, determinations, and awards for public assistance programs. The intern will gain a foundational understanding of how enterprise systems, data flows, and IT governance support programs such as Medicaid, SNAP, and other health and human services initiatives, while ensuring security, reliability, and accuracy.

This position is ideal for candidates with strong communication skills, attention to detail, and an interest in information technology, public administration, business analysis, or health and human services. Interns will leave with a deeper appreciation of how IT enables public service at scale and directly supports positive outcomes for individuals and families.

Essential Job Functions (EJFs):

Develop drafts of professional presentations and briefing materials for executive leadership using PowerPoint and Word. (40%)

Write news articles for review and intra-agency publication highlighting the achievements and accomplishments of the application development teams with a focus on real business outcomes and benefits to Texans. (30%)

Collaborate with development and business analyst teams to prepare communications that translate technical concepts into concise business narratives. (20%)

Attend departmental meetings; prepare meeting agendas and summaries for department-wide dissemination. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of SharePoint page design and publishing.

Knowledge of basic visual design core concepts.

Skilled at writing clear and concise articles without reliance on generative AI tools.

Ability to produce engaging presentations and written narratives that effectively communicate IT initiatives, impacts, and priorities to executive leadership.

Ability to use core functions of basic Microsoft computer applications (Outlook, OneDrive, Word, PowerPoint, Excel, Teams).

Ability to understand and communicate both technical findings and business value.

Ability to work independently following assigned guidelines and restrictions.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Currently enrolled in an undergraduate or graduate program in Communications or Marketing.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

Selected candidate must be willing to commute to the office on the required days. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.