SAP iXp Intern - MSP Operations Support LATAM

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What you’ll build:

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern - MSP Operations Support LATAM

Location: São Paulo, Brazil (hybrid)

 *  Please add your resume in English

Meet your team 

The Managed Service Provider (MSP) Operations team supports strategic operational activities across Latin America, acting as a key interface between SAP internal teams and regional partners. The team is responsible for enabling operational excellence throughout the MSP process lifecycle, supporting quote creation, opportunity management, contract generation, partner engagement, and process governance. The role provides direct exposure to SAP commercial operations, cloud business processes, and regional collaboration across LATAM countries. As part of the MSP Operations team, interns will gain hands-on experience in a dynamic and international environment while collaborating closely with internal stakeholders and external partners.

What you’ll do:

As a member of the MSP Operations team, you will support operational processes and partner engagement activities across Latin America regions.

Your responsibilities may include:

• Support proposal request processes with regional MSP partners
• Create and maintain opportunities in internal SAP systems such as Harmony and CRM
• Validate BOM SKUs using internal pricing and configuration tools
• Communicate and follow up on process inconsistencies with partners
• Support EDDF submission and MSP Use Case Review follow-up activities
• Manage operational cases related to Change in Deployment (CID/MAR)
• Open and monitor internal tickets related to opportunities and quotations
• Support contract and Order Form generation processes
• Assist in the creation and structuring of Sales Quotations
• Coordinate webinar scheduling and invitation management for regional sessions
• Support operational activities related to SAP ERP Private Cloud and Public Cloud scenarios
• Collaborate with internal SAP teams and regional partners to ensure operational efficiency and process compliance
• Contribute to continuous process improvement initiatives and operational excellence

What you bring:

• Current enrollment in a Bachelor’s degree program such as Business Administration, Marketing, Engineering, Law, International Relations, or related fields
• Graduation expected within approximately 24 months
• Advanced written and verbal communication skills in English
• Spanish proficiency is required for LATAM regional positions (except Brazil-focused position)
• Strong organizational and analytical skills
• Ability to manage operational activities with attention to detail
• Team player mindset with strong communication and collaboration skills
• Proactive attitude and willingness to learn in a fast-paced environment
• Knowledge of Microsoft Office tools (Excel, PowerPoint, Outlook, etc.)
• Interest in business operations, cloud solutions, and partner management processes

Where You Belong:

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

• Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

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 *  Please add your resume in English 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 453548  | Work Area: Sales Operations  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid