INTERNSHIP DETAILS

Summer IT Support Intern - Korean Bilingual

CompanyUnited Merchant Services
LocationHackensack
Work ModeOn Site
PostedMay 19, 2026
Internship Information
Core Responsibilities
The intern will manage help desk tickets and provide end-user support for hardware and software issues. They will also assist with equipment deployment and maintain accurate inventory records.
Internship Type
intern
Salary Range
$17 - $20
Company Size
63
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
United Merchant Services, Inc. (UMS) is a New Jersey-based, comprehensive payment processing company servicing merchants nationwide. Headquartered in Hackensack, NJ, just minutes away from the heart of Manhattan, UMS uses its resources to provide world-class products and services to its merchants. Our continuous development of innovative payment products & services, and our commitment to excellent customer service has lead us to become one of the top private payment processors in the nation.
About the Role

About Us. 

Bluu, Inc. is a technology and payments solutions provider headquartered in Hackensack, New Jersey. Founded in 2008, the company develops and delivers Point-of-Sale (POS) hardware, software, and payment processing services for merchants across restaurants, retail, salons, and dry cleaners. Through its brand bluu™ and in partnership with United Merchant Services, Inc. (UMSI), Bluu operates a nationwide network of resellers and branch offices, serving clients across New Jersey, New York, California, and beyond. The company is committed to innovating the merchant experience through SaaS platforms, data analytics, and integrated payment solutions.


About the Role.

We're looking for a motivated and tech-savvy IT Support Intern to join our team this summer. You'll work alongside experienced IT staff at our Hackensack headquarters, gaining hands-on experience in help desk operations, equipment deployment, and end-user support in a fast-paced technology company environment.

Minimum Qualifications:

  • Currently pursuing a degree in IT, Computer Science, or related field
  • Basic knowledge of Windows OS and common desktop software
  • Strong troubleshooting and problem-solving skills
  • Proficient in Korean is must
  • Ability to lift and move equipment up to 30 lbs

Preferred Qualifications:

  • Familiarity with help desk ticketing systems
  • CompTIA A+ or equivalent coursework
  • Prior IT volunteer or part-time experience

Responsibilities:

  • Assist with incoming help desk calls and manage the ticketing queue, ensuring timely and accurate logging of support requests.
  • Support the deployment of new hardware including workstations, laptops, and peripherals across the organization.
  • Install software, patches, and rollups on end-user workstations to maintain system security and performance.
  • Troubleshoot and resolve issues with printers, scanners, and copiers, escalating complex problems as needed.
  • Assist in gathering and maintaining accurate equipment inventory records across all departments.

 

Key Skills
Windows OSTroubleshootingProblem-solvingKorean ProficiencyHardware DeploymentHelp Desk OperationsEnd-user SupportSoftware InstallationInventory Management
Categories
TechnologyCustomer Service & SupportSoftware