Guest Experience & Operations Coordinator Intern (F/M)

We are one of the most promising startups of 2026 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well 🚀.

Ukio's mission is to empower individuals to live where they want, when they want 🌎. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere 💥.

Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets 🔥. We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals🥇.

We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.

Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?

As a Guest Experience & Operations Coordinator Intern, you will directly assist our in-house guests with their queries and requests related to their reservation. This role is perfect for someone who loves problem-solving and wants to see the direct impact of their work on the guest journey. You will help the core team with the creation of new processes and procedures to optimize our operations in Paris. You’ll be given a high degree of autonomy and expected to deal with numerous challenges and opportunities along the way.

• Manage entire guest experience from check-in to check-out, including all guest communications and problem resolution;
• Coordinate facilities specialists for daily tasks to perform on occupied units;
• Manage and coordinate with third-party service providers (plumbing, electricians, house cleaning, etc.);
• Update the PMS (Property Management System) with all occurrences and key guest information;
• Cross-sell additional services to enhance the guest stay;
• Log and track every service request in the platform.

• French: Native or C1 level (Essential for coordinating with local providers).
• English: Working proficiency (B2) (To communicate with the international HQ).
• Strong analytical and problem-solving skills with a "can-do" attitude.
• Comfortable working in fast-paced, cross-functional teams.
• Available for a full-time internship with a school agreement (Convention de Stage).

• A challenging job at one of the fastest growing companies in Europe
• International working environment with many different nationalities
• Work with talented, committed and supportive teammates
• Flexible schedule and no dress code!
• Team events and an amazing internal culture
• Breakfast in the office, fruits, nutrition bars, free coffee and popcorn for whenever you feel like it!

Ukio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution 🔥

We look forward to receiving your application!

For more information about Ukio, visit us at www.ukio.com and to keep up to date with UKIO’s news, follow us on LinkedIn and Instagram!