Intern - Personal Lines

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The Cross Family of Agencies welcomes you. We need your talent and expertise.
Intern Job Description
Position Title: Intern
Location: Beverly, MA
Schedule: Part-time, onsite
Reports To: Administrative Manager / Project Manager
Position Overview
We are seeking a motivated and professional intern who is eager to gain hands-on experience in an office environment. The ideal candidate is a high school senior or current college student with reliable transportation. This role provides exposure to administrative operations, industry training, and real-world business communications.
Key Responsibilities
- Answer incoming phone calls and route them appropriately.
- Process incoming and outgoing mail, including sorting, scanning, and distributing as needed.
- Attend staff meetings as requested to gain insight into business operations.
- Participate in Internship-related workshops and training.
- Participate in carrier meetings as requested to observe industry relationships and processes.
- Complete online industry training modules and maintain required learning progress.
- Provide general office support to team members as needed.
Required Qualifications
- Must be a high school senior or enrolled college student.
- Must have reliable transportation to and from the office.
- Strong verbal and written communication skills, both in person and on the phone.
- Ability to multitask, prioritize responsibilities, and work efficiently.
- Must be a team player with a positive attitude and willingness to learn.
- Professionalism, reliability, and strong attention to detail.
Preferred Skills (not required)
- Basic knowledge of Microsoft Office (Word, Outlook, Excel).
- Comfort with learning new software or online systems.
What We Offer
- Exposure to a professional office environment.
- Learning opportunities through real-world administrative tasks.
- Insight into the insurance industry through staff and carrier interactions.
- Flexible hours within business needs.
DISCLAIMER:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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