INTERNSHIP DETAILS

Help Desk Coordinator Intern

CompanyLBS Financial Credit Union
LocationWestminster
Work ModeOn Site
PostedMay 26, 2026
Internship Information
Core Responsibilities
Serve as the initial point of contact for PC software and hardware issues, documenting and assigning problems via help desk software. Responsible for the physical setup and teardown of computing devices for meetings, training, and new employees.
Internship Type
regular part time
Salary Range
$25 - $25
Company Size
182
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
LBS Financial Credit Union was established in 1935 as the Long Beach School District Employees Federal Credit Union. Originally, the Credit Union served employees of local school districts and colleges and select local businesses. Today, those groups are still eligible for Membership in addition to anyone who lives or works in fifty cities surrounding the greater Long Beach area, Riverside County, San Bernardino County, Orange County and San Diego County. The Credit Union currently serves over 120,000 Members and has over $1.3 billion in total assets. As a not-for-profit financial institution, LBS Financial is owned by its Membership. The Credit Union's profits are returned to the Membership in the way of competitive rates, low fees and improved services. The Credit Union's Board of Directors are all volunteers and also Members of the Credit Union. Because of its structure, LBS Financial can continue to focus on the needs of our Members first and foremost (we report to our Members - not stockholders). LBS Financial is committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. The Credit Union is also dedicated to making an impact in the community through employee volunteerism and local support for groups with an emphasis on public education or improving our local environment, and the well-being of our community.
About the Role
 

Are you a problem-solver with a knack for working with computers? Do you excel at interacting with others to help them resolve their PC issues?  

We’d like to welcome a Help Desk Coordinator I responsible to serve as the initial point of contact for help desk calls relating to PC software and hardware issues. Documents and assigns problems using Help Desk problem logging software program.  Another primary function is to set up and take down computers for training sessions, meetings, new and relocating employees. 

JOB REQUIREMENTS & RESPONSIBILITES

  • Updating, maintaining, and repairing hardware and software systems 
  • Responding to help desk tickets, using appropriate software to track and record instances of support
  • Assisting with the administrative responsibility of security procedures and policies as they pertain to our internal network and software
  • Administering software version control for all assigned applications and performing testing and installation of all upgrades, patches, and maintenance updates
  • Assisting with repairing equipment, either in-hour or coordinating with outside repair facilities
  • Setting up and taking down computing devices for training sessions, meetings, new and relocating employees
  • Problem-solving real-world issues that affect our networks, software, and hardware
  • Ensuring compliance with all hardware and software policies, standards, and practices


  • This position is a Part-Time position. LBS Financial is normally open for business from Monday – Saturday. Your individual department needs may vary and you will be provided a specific work schedule based on business needs. In order to accommodate the needs of our Membership, it may be necessary to adjust individual work schedules to meet the needs of the department and our Membership

EDUCATION & EXPERIENCE PREREQUISITES

  • Two (2) year college degree in Business Administration, Computer Science, or equivalent experience preferred.
  • Minimum two years PC experience; minimum one year credit union experience preferred.
  • Must have a willingness to learn.
  • Good communications skills, verbal and written.
  • Good analysis skills.

PAY RANGE

In accordance with California’s Pay Transparency Act, the expected salary range for this position is between: 

$25.08 - $25.25

External Candidates: As part of our screening process, LBS Financial conducts background investigations on candidates who are extended an offer and who agree and authorize us to do so. This investigation will include:

  • Credit Report
  • Criminal Records Search
  • Social Security Search
  • Governmental Registries Search 

Additionally, candidates must be eligible to be bonded through a fidelity bond to cover employee loss and risk.




Key Skills
Hardware TroubleshootingSoftware InstallationHelp Desk SupportTechnical DocumentationNetwork TroubleshootingVersion ControlCustomer ServiceProblem SolvingPC MaintenanceAdministrative Support
Categories
Customer Service & SupportTechnologyAdministrativeFinance & Accounting