IT Intern

Job Summary 

The IT Intern supports the Information Technology team by assisting with day-to-day operational tasks and assigned projects across one or more IT disciplines (e.g., service desk, infrastructure, software engineering, networking, or end-user computing). Under the guidance of IT staff, the IT Intern helps deliver reliable technology services, documents work performed, and contributes to continuous improvement while gaining practical experience in a professional IT environment.

Essential Duties 

• Provide day-to-day IT support and troubleshooting assistance under supervision; escalate issues appropriately and communicate status updates.
• Assist with assigned IT projects and operational tasks (e.g., testing, system/application checks, routine maintenance activities) aligned to the intern’s competency area.
• Maintain accurate documentation and records in ticketing, asset, and knowledge management systems, including work notes and inventory updates.
• Follow information security, privacy, and compliance requirements; demonstrate professionalism, customer service, and teamwork.
• Perform other ITS functions as assigned

Software Engineering

• Assist in designing, developing, testing, and debugging software applications under the guidance of senior engineers. 
• Write and clean maintainable code while following established coding standards and best practices.
• Collaborate with cross-functional teams (engineering, product, QA) to understand requirements and implement solutions.
• Participate in code reviews and incorporate feedback to improve code quality and technical skills.
• Help troubleshoot issues, perform root-cause analysis, and contribute to fixes.
• Document technical designs, code changes, and processes as needed.

Compliance Responsibilities 

Complies with all applicable state and federal banking laws, regulations, and internal policies related but not limited to lending, operations, and deposit requirements, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, Office of Foreign Assets Control (OFAC) regulations, Customer Identification Program (CIP) requirements, Financial Elder Abuse reporting laws, Sexual Harassment prevention policies, information security and privacy requirements. 

Knowledge, Skills, and Abilities

• Ability to learn and follow standard operating procedures, technical documentation, and security requirements.
• Basic troubleshooting and analytical skills (identify symptoms, gather details, attempt standard fixes, and escalate with complete information).
• Attention to detail and ability to maintain accurate records (tickets, inventories, checklists, and documentation).
• Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced environment.
• Integrity and discretion when handling confidential information; ability to adhere to information security, privacy, and compliance standards.

Equipment Operated 

• Operates standard electronic computers and customary office equipment required to perform essential job functions.
• Use of equipment is required, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

Physical Requirements & Work Environment 

The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Nothing in this description is intended to limit the availability of reasonable accommodation under applicable law.

• Ability to perform repetitive movements associated with office and computer-based work.
• Ability to sit and or stand for extended periods of time to perform essential job functions.
• Ability to lift, carry, or move objects weighing up to 25 pounds, with or without reasonable accommodation.
• Ability to use hands and fingers to manage, manipulate, or feel objects and operate standard office equipment.
• Work is primarily performed in an office environment with a controlled temperature and standard office conditions.

Education and Experience 

• Majoring in Computer Science, Information Technology, or related IT discipline.
• Microsoft Word, Excel, PowerPoint.

Minimum Absence Requirement

Some positions within the Bank have been designated as sensitive positions due to access to critical systems, records, or processes. In accordance with Bank policy and sound internal‑control practices, employees in sensitive positions are required to complete a mandatory consecutive absence from essential duties each calendar year to support segregation of duties and independent review. The required absence will be scheduled in coordination with management to ensure continuity of operations. Administration of absence, including paid or unpaid status, will comply with all applicable federal, state, and local wage and hour and leave laws, including California requirements.

Required Minimum Absence for This Position:

• Two (2) Consecutive Weeks

Officer Title Eligibility 

For qualified positions, the Bank may designate an Officer Title based on the role’s job level, scope of responsibility, and alignment with established competency frameworks. Eligibility for an Officer Title designation is contingent upon the employee meeting defined competency, performance, and experience requirements and is governed by applicable Bank policies, governance standards, and required approval processes.

• This position is not eligible for an Officer Title.

Compensation

The listed range represents the full compensation range for this position. Placement within the range will be determined based on factors including skills, relevant experience, job‑related qualifications, geographic location, and internal equity, in accordance with Bank compensation policies.

• Non-Exempt Hourly Rate: $16.90 – $24.50 per hour.

Disclaimer

This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Employees may be required to perform other duties as assigned, consistent with business needs and applicable law. Farmers and Merchants Bank of Long Beach reserve the right to modify, amend, or discontinue job duties or requirements at any time. Nothing in this job description creates a contract of employment, either express or implied, or alters the at‑will nature of employment.

April 27, 2026