INTERNSHIP DETAILS

Customer Service Assistant, Continuing Education, SC1IDCUSTCE (SU26)

CompanyCollege of DuPage
LocationUnited States
Work ModeOn Site
PostedMay 27, 2026
Internship Information
Core Responsibilities
Provide administrative support and customer service to students via phone, web, and walk-ins. Assist with student registration, orientation, and the creation of informative marketing materials.
Internship Type
full time
Company Size
1
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
The College of DuPage Career Services Center is a FREE resource to students, alumni, community members, and employers. As an important link between job seekers and the business community, Career Services at College of DuPage offers a variety of resources to help individuals with their short and long-term career goals and help businesses with staffing needs. Students, alumni and community residents turn to Career Services for effective job search strategies and advice on setting realistic career goals. Career Services helps its students and clients to: --Assess interests, skills, values and needs to prepare for marketable careers --Understand national and international trends --Write resumes and other job search documents --Develop interview techniques --Gain business and industry contacts --Learn salary negotiation skills --Develop strategies for a successful transition into new employment Career Services helps employers with recruiting efforts by providing: --Chaps Get Hired, the College of DuPage online job and internship board, that connects you to students by posting your open positions. If you are a College of DuPage Student, Alumni, or Community Member (DuPage County) you can request an appointment by filling out the Service Request Form on our website at www.cod.edu/careerservices. Follow us on Twitter, Instagram, and Facebook @CODcareercenter #BeCareerReady
About the Role

Customer Service Assistant, Continuing Education, SC1IDCUSTCE (SU26)
Student Worker Eligibility:
Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
Cumulative GPA of 2.0 or above. If a first semester student, GPA requirement is waived.
If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

Primary Duties and Responsibilities: 
Primary responsibilities will include assisting with general office tasks, managing income inquiries via phone, web and walk-in, coordinating events, and providing administrative support to various teams within the organization.

  • Respond to student inquiries and provide information about our programs, resources, and services.
  • Assist in student service, including orientation sessions, and introducing new members to the community.
  • Work closely with the operations team to register students and maintain accurate student records and databases.
  • Gather feedback from students to identify areas for improvement and enhancement of our services.
  • Collaborate with the marketing team to create informative materials for students and the public.
  • Contribute to creating a welcoming and inclusive environment that encourages collaboration and innovation.

    • Qualifications:

    • Education
      • THIS IS A STUDENT JOB.
      • High school diploma or equivalent.
      • Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
      • Cumulative GPA of 2.0 or above.
      • If a first semester student, GPA requirement is waived.
      • If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.
    • Experience
      • Excellent communication skills, both written and verbal.
      • Strong interpersonal skills and empathy in dealing with a diverse range of individuals.
      • Problem-solving mindset and ability to handle member inquiries effectively.
      • Proficiency in using customer relationship management (CRM) software is a plus.
      • Interest in startups, entrepreneurship, and community engagement.
      • Enthusiastic and positive attitude toward assisting others.
    • Licenses and Certifications
      • COD Training

        Working Conditions:

      • Computer, fax, phone, copier, and scanner.
      • Some lifting.
      • Hours may vary according to need.
      • This student position requires a background test.

        • Pay Rate: Student Rate 1 - $15.00 per hour

        College of DuPage is an equal opportunity employer.  The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence.  We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

        College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

        Key Skills
        CommunicationInterpersonal SkillsProblem SolvingCRM SoftwareAdministrative SupportEvent CoordinationStudent ServicesData Entry
        Categories
        Customer Service & SupportEducationAdministrativeGovernment & Public Sector