Apprentice Field Technician

Job Description – Apprentice Field Technician

The Opportunity

Our client is recruiting for an Apprentice Field Technician to join their team in North West.

Job Title:

Apprentice Field Technician

Apprenticeship Course:

Level 4 Network Engineer

Apprenticeship Duration:

18 months

Location:

North West

Working Hours:

37.5 hours

Salary:

£18,000 - £20,000

About the role

During the 24 month, you will learn all of the responsibilities and accountabilities of a Field Technician, which is a key role within the Field Engineering Team. The role of Field Technician - Engineer is to carry out all Field-based activities associated with building and testing new solutions and the de-commissioning and de-installation for our customers both at customer premises as well as on Vodafone’s core network sites.

The role will also get involved in repair activity, which involves troubleshooting and replacing equipment at customer premises or within the core network. 

Representing our brand and delivering an excellent level of service for our business customers is also a key component of this role.

The Field Engineering role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments 

Internal and external rooftop based working including the use of ladders up to 3 metres is essential and the role holder will be expected to undertake regular health assessments to ensure that all physical aspects of the role may be carried out safely 

Once graduated, an amount of the role may consist of lone working and so the ability to work efficiently, safely and independently is a must  

What we will be looking for in you

We are looking for individuals who are self-motivated with a keen sense of intrigue, a desire to fix anything and everything, great communication and team-working skills and a passion for making the experience of our customers the best in the industry.

The role holder must be willing to travel afield, working away from home on occasion and be comfortable working at heights.  Upon graduation The Field Technician role comes a branded commercial vehicle so you will need to have the ability to park this at or near your home.

We need individuals with the ability to work in a focused and flexible manner, putting the needs of the customer first. Having a passion for technology is also important, as is the ability to learn new skills quickly in this constantly changing and evolving environment.

This role also requires someone who has a flexible attitude to working hours, as the Field Delivery team may need to provide Field resources to facilitate customer demands. As such there may be a requirement to work on shift or standby rota’s. Depending on the specific needs of the team in question, our working patterns may include weekday, weekend and night working.

You need to be 18 years or over on 1st Sept 2026 and match the following requirements:

·       A full clean driving license

·       A minimum of 5 GCSEs at grade C or above including Maths and English at GCSE or A Level, or an equivalent level qualification such as a Level 2 apprenticeship. ** GCSEs in Science subjects desirable.

·       Have lived in the EU for 3 years or more and have the right to work

·       NOT have a qualification already at degree level or higher in the same subject

·       NOT already have studied a similar level apprenticeship

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy.  By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

Safeguarding and Values Commitment

The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to:

• Uphold and champion our values, code of conduct, and safeguarding principles.
  
• Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
  
• Promote a culture of safety and wellbeing through a proactive “do no harm” approach.
  
• Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
  
• Understand and meet any role-specific safeguarding duties — including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.
  
•  
  

At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values:

·       We change lives - We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important.

·       We are genuine and honest - We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency.

·       We are innovative and unique - We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here.

·       We are Personable - We remind ourselves what it’s like to be in others shoes. We have authentic conversations; we are real and so are our relationships.

·       We are stronger united - We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.