INTERNSHIP DETAILS

Apprentice - F&B Service (Trainee)

CompanyAccorHotel
LocationBengaluru
Work ModeOn Site
PostedMay 30, 2026
Internship Information
Core Responsibilities
Assist in daily restaurant and banquet operations, including table setup, serving food and beverages, and maintaining cleanliness. Support guest needs and room service while learning brand standard operating procedures.
Internship Type
full time
Company Size
98469
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Key Responsibilities

Service Operations

  • Assist in setting up the restaurant, buffet, and tables according to service standards.

  • Help in serving food and beverages to guests under supervision.

  • Clear tables, reset covers, and maintain cleanliness during service hours.

  • Support in banquet setup, coffee breaks, and event service.

Guest Interaction

  • Greet guests warmly and escort them to tables when required.

  • Take basic orders under supervision and communicate them to the kitchen/bar.

  • Attend to guest needs, refill water, and ensure a pleasant dining experience.

  • Handle guest requests and communicate any issues to the supervisor immediately.

Operational Support

  • Assist in preparing mise-en-place (cutlery, glassware, napkins, condiments).

  • Learn sequence of service and brand SOPs.

  • Support room service operations—tray setup, delivery, and clearance.

  • Maintain stock of service equipment and report shortages or breakage.

Hygiene & Safety

  • Follow all hotel hygiene, sanitation, and grooming standards.

  • Handle food, beverages, and equipment safely.

  • Ensure proper cleanliness of restaurant areas, service stations, and equipment.

Learning & Development

  • Participate in on-the-job training sessions for service techniques, upselling, menu knowledge, and guest handling.

  • Shadow senior associates to understand workflow and guest service standards.

  • Learn billing procedures, POS usage, and order-taking basics.

Additional Information

  • Strong communication and interpersonal skills

  • Pleasant personality and guest-focused attitude

  • Basic computer knowledge

  • Willingness to learn and follow instructions

  • Confidence and professionalism

  • Job-Category: Food & Beverage
  • Job Type: Apprenticeship
  • Job Schedule: Full-Time
  • Key Skills
    Guest InteractionFood and Beverage ServiceMise-en-placePOS UsageCommunication SkillsInterpersonal SkillsHygiene and SanitationOrder TakingProfessionalismCustomer Service
    Categories
    Food & BeverageHospitalityCustomer Service & Support