Ticket Sales & Service Graduate Associate

Description

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.

As the Ticket Sales & Service Graduate Associate, you will learn the core proficiencies of ticket sales, assisting with member and prospecting events, managing processes, identifying and researching best practices, helping with the Pistons Member Benefits platform, and other duties as assigned throughout our full season! 

Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do - and ensuring that everyone has a voice is how we do it. 

We are seeking a team member with a positive, upbeat outlook that can lead and connect with a diverse population! 

What you'll be doing:

• Represent the Detroit Pistons during events
• Assist with the planning and execution of member and prospecting events
• Support Member and Premium Experience team with member-specific surveys
• Help the Ticket Sales Coordinator with responsibilities such as Pistons Member Benefits fulfillment
• Opportunity to sell new full season memberships, half season memberships, partial plans, group tickets, luxury suites and loge boxes for the Detroit Pistons
• Maintaining accurate and detailed records of all current clients and prospects with our CRM system
• Attending weekly trainings and meetings to develop your career as a sales professional
• Identify and research best practices to improve the fan experience
• Other duties as assigned

Requirements

• Bachelor's degree required from a college or university in related  field (preferred)
• Six months to one year of marketing, sports/entertainment, and/or game presentation
• Ability to be onsite M-F, holidays, weekends, and nights as needed for full program duration
• Must be proficient in Microsoft Office suite.
• Must be able to multi-task in a fast-paced environment
• Strong communication and display critical thinking skills 
• Must be flexible and eager to learn
• Excellent interpersonal skills and strong attention to detail.
• Ability to provide your own  housing throughout the duration of the internship with reliable transportation to and from The Henry Ford Detroit Pistons Performance Center and Wayne State University Fieldhouse. 

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

We are dedicated to ensuring equal access throughout the employment process. Reasonable accommodations will be provided to qualified individuals with disabilities to enable participation in the application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation, please contact us to request assistance.