Field Service Engineer - Tamheer (Intern)

Field Service Engineer – Tamheer Trainee

Leica Biosystems | Danaher Diagnostics | Saudi Arabia

Position Summary

The Field Service Engineer – Tamheer Trainee will support Leica Biosystems’ service team in Saudi Arabia through practical field exposure, customer-site visits, preventive maintenance support, troubleshooting observation, documentation, and technical learning.

This Tamheer opportunity is designed for Saudi graduates who want to build a career in medical equipment service, diagnostics technology, and customer-facing technical support.

Key Responsibilities

• Support senior Field Service Engineers during customer visits, installations, preventive maintenance, and service activities.
• Assist in basic troubleshooting, equipment checks, and technical inspections under supervision.
• Help prepare tools, spare parts, service documents, and customer visit requirements.
• Maintain accurate service records, visit notes, maintenance checklists, and training documentation.
• Learn Leica Biosystems equipment, pathology laboratory workflows, and customer support processes.
• Follow company safety, quality, compliance, and customer-site procedures.
• Support customer communication professionally and help ensure a positive service experience.
• Participate in training, shadowing, and technical development activities during the Tamheer program.
• Contribute to small process-improvement activities related to service readiness, documentation, or team coordination.

Requirements

• Saudi national eligible for the Tamheer program.
• Fresh graduate or early-career candidate.
• Diploma or bachelor’s degree in Biomedical Engineering, Electrical Engineering, Electronics, Mechanical Engineering, Mechatronics, Medical Equipment Technology, or a related technical field.
• Good communication skills in Arabic and English.
• Strong interest in medical diagnostics, field service, and healthcare technology.
• Willingness to learn, travel for customer visits, and work in a field-based environment.
• Good computer skills and ability to follow technical procedures.
• Saudi driving license is preferred.

Preferred Competencies

• Technical curiosity
• Customer-service mindset
• Attention to detail
• Problem-solving attitude
• Accountability and ownership
• Ability to follow procedures and documentation standards
• Positive learning mindset

Learning Outcome

By the end of the Tamheer program, the trainee should gain practical exposure to field service operations, preventive maintenance, troubleshooting basics, customer support, service documentation, and Leica Biosystems’ diagnostics environment.