INTERNSHIP DETAILS

IT Support Intern

CompanyFour Hands
LocationAustin
Work ModeOn Site
PostedJune 2, 2026
Internship Information
Core Responsibilities
The IT Support Intern will diagnose and resolve hardware, software, and network issues while managing IT tickets and documentation. They will also assist with user offboarding, system imaging, and maintaining IT asset inventory records.
Internship Type
full time
Company Size
711
Visa Sponsorship
No
Language
English
Working Hours
25 hours
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About The Company
Welcome to Four Hands. For over 25 years, we've been a leading designer and wholesaler of well-crafted furniture and décor, helping people create spaces that feel like home. Founded in Austin in 1996, Four Hands has international offices in China, India, Vietnam, Mexico, Indonesia, and showrooms in High Point, North Carolina, Las Vegas, Nevada, and Austin, Texas. Our team enthusiastically supports the growing needs of large retail chains, as well as independent regional stores and interior designers. Our pieces are unique to us — the product of careful trendspotting, selected materials and innovative design techniques for an ever-expanding assortment. Our trade customers have 24/7 online access to 6,000 design-forward products, from living and dining room to art, outdoor, accessories, and more. Receiving numerous recognitions and accolades, including ranking in the Inc. 5000 list 14 times, Four Hands is one of the most dynamic companies in the furniture industry today. We hire the most experienced people in the industry and talented individuals with robust backgrounds to bring a fresh approach to the furniture business. As a team, we actively challenge ourselves on the notion of what’s possible. The only thing we take more seriously than doing great work is having great fun.
About the Role
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. 

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The IT Support Intern will assist in diagnosing and resolving hardware, software, and network issues to ensure seamless IT operations. Support system maintenance, user account management, and documentation of technical solutions. 
 
This position is expected to start in September 2026 and continue through the entire Fall 2026 term (through December 2026). Our internships are a minimum of 12 weeks, part-time (20 to 25 hours) and on-site.    

In This Role

  • Manage IT tickets by troubleshooting basic issues, documenting solutions, and escalating complex problems to the IT team 
  • Follow established IT processes, suggest workflow improvements, and help create internal and user-facing documentation 
  • Provide timely follow-ups with end users on open tickets and communicate resolutions to meet service level agreements 
  • Assist with the offboarding process by deactivating accounts, backing up data, and tracking company assets 
  • Help create and deploy system images for hardware setups 
  • Maintain and organize inventory records for IT assets, including computers, peripherals, and software licenses 
  • Track and document the lifecycle of IT equipment 
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
    • Be open and honest
    • Reach for excellence
    • Act with responsibility
    • Value the whole person
    • Enjoy the journey

The Ideal Person

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field 
  • Basic understanding of Windows OS, exposure to Microsoft Azure is a plus 
  • Familiarity with imaging tools and inventory management software 

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. 

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Visit www.FourHands.com for more information.
Key Skills
TroubleshootingHardware SupportSoftware SupportNetwork TroubleshootingUser Account ManagementTechnical DocumentationSystem ImagingInventory ManagementWindows OSMicrosoft Azure
Categories
TechnologyCustomer Service & Support