INTERNSHIP DETAILS

Intern, Ticketing

CompanyMarina Bay Sands
LocationSingapore
Work ModeOn Site
PostedJune 4, 2026
Internship Information
Core Responsibilities
The intern will manage end-to-end event ticketing, including box office operations, crowd control, and sales reporting. They will also support ticketing operations and client services by coordinating event on-sale matters and maintaining data integrity.
Internship Type
full time
Company Size
6542
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.
About the Role

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Summary of Internship Programme

You will learn the fundamentals of managing an event from end to end. This includes liaising with event promoters to confirm ticket prices, promotions and events on-sale dates and working on the ground at the box office to manage guests’ expectations, as well as understanding more about retail mall-related marketing campaigns.

Job Responsibilities

Interns will spend half of their time with the Box office team and the other half with either Ticketing Operations or Clients Services team.

Box Office

  • Engage visitors in a positive and professional manner and act as the crowd controller in various box offices.
  • Assist with ticket processing for events and liaising with internal stakeholders and clients to ensure accuracy.
  • Generate weekly and monthly sales reports and perform basic data analysis for efficiency and manpower planning.

Ticketing Operations

  • Support the Ticketing Operations team in coordinating with internal stakeholders, including ArtScience Museum and Attractions, on event on-sale matters.
  • Assist with updating collaterals, ticket templates, checklists, and reference guides.
  • Conduct market research on assigned topics, consolidate findings, and present insights to the team.

Client Services

  • Ensure data integrity by maintaining up-to-date records of event sales on a weekly basis.
  • Fulfil promoters’ event-related requests, including but not limited to creation of promotions, issuance of complimentary tickets, and management of seat holds.
  • Coordinate with internal teams such as Marketing, Communications, and E-commerce to ensure the accuracy and alignment of event information across platforms.
  • Support the team in analysing ticket sales performance, including promotions and campaign effectiveness.

Job Requirements

Education & Certification

  • Applicant must be a full-time matriculated student
  • Internship must contribute to school graduation requirements

Experience

  • No experience required as training will be provided

Other Prerequisites

  • Able to put customer experience as a top priority
  • Possess strong analytical skills
  • Well-organised, meticulous with an eye for details
  • Willingness to learn and explore new areas
  • Shows initiative and is proactive in taking on tasks and proposing improvements

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Key Skills
Ticketing OperationsCustomer ExperienceData AnalysisMarket ResearchCrowd ControlStakeholder ManagementSales ReportingEvent ManagementAttention To DetailProactive Problem Solving
Categories
HospitalityCustomer Service & SupportRetailMarketingAdministrative