INTERNSHIP DETAILS

Operations Intern / September 2026 (f/m/d)

CompanyAeyde GmbH
LocationBerlin
Work ModeOn Site
PostedJune 4, 2026
Internship Information
Core Responsibilities
Provide luxury customer service across multiple channels and resolve client cases to enhance brand loyalty. Support the supply chain team by tracking B2B outbound orders and maintaining accurate records in the ERP system.
Internship Type
intern / student
Company Size
53
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Aeyde is a footwear and accessories brand for modern women. Inspired by German minimalism and European craftsmanship, we believe that understatement, timelessness, and the democratization of design are the hallmarks of contemporary luxury.
About the Role

What you will do:

  • Work closely with the Operations team to respond to customer inquiries through several channels (Email, Social, and Telephone), delivering world class, luxury customer service to Aeyde clients.

  • Take ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty.

  • Proactively track and monitor B2B outbound orders for our European and Global partners, maintaining accurate records of delivery and go-live dates in the ERP system.

  • Help the supply chain management team to support them in their day-to-day and be flexible on taking on new challenges.

What you will bring:

  • You are currently enrolled at a university and seeking a 6-month mandatory internship as part of your academic program.

  • You are pursuing studies in Business, Supply Chain, Fashion Management, or a related field.

  • You thrive in fast-paced environments and enjoy collaborating across multiple teams.

  • You have strong organizational skills and a keen eye for detail.

  • You communicate fluently in English; German skills are a plus.

  • You bring a friendly, proactive, and independent approach to your work.

  • You are legally eligible to work in Germany.

  • Start: September 2026

What we offer:

  • A bright and spacious design office in the heart of Berlin embodying our brand values and focusing on employee well-being.
  • A unique chance to shape our company’s future and build a global brand, all within a motivating, international work environment with employees of 14+ nationalities.
  • A high level of responsibility, creative freedom, and the opportunity to bring your originality, ideas, and independence to life.
  • One farewell gift voucher, to be used on Aeyde footwear and accessories.
  • Subsidized Urban Sports Club membership, Berlin Public Transport pass or German language class.
  • 12 days of holidays within your 6 month internship.
  • Regular team events include our Christmas and Summer Party as well as extraordinary monthly team lunches.

About us

Aeyde is a Berlin-based footwear and accessories house founded in 2015. Our mission is to challenge preconceived notions of luxury and the fashion industry by focusing on transparent pricing, sustainable sourcing, slow consumption, and minimal design. We started as a digital-first, D2C brand and continue to apply this mindset today. As we strive to be at the forefront of fashion innovation we are looking for people that can help us shape the future. Working at Aeyde, you will become an integral part of an international fashion start-up with many opportunities for personal development and the chance to shape a fast-growing brand on an international level.
Key Skills
Customer ServiceB2B Order TrackingERP SystemsSupply Chain ManagementOrganizational SkillsEnglish FluencyAttention To DetailCollaboration
Categories
LogisticsCustomer Service & SupportRetailAdministrativeManagement & Leadership
Benefits
Design Office in BerlinFarewell Gift VoucherSubsidized Urban Sports Club MembershipBerlin Public Transport PassGerman Language Classes12 Days of HolidayTeam EventsMonthly Team Lunches