INTERNSHIP DETAILS

IT Intern

CompanyFincantieri Marine Group
LocationMarinette
Work ModeOn Site
PostedJune 4, 2026
Internship Information
Core Responsibilities
Provide technical support across IT infrastructure, including network, servers, and help desk services. Manage and resolve Support Services Desk tickets while documenting all issues and solutions.
Internship Type
full time temporary
Company Size
783
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Fincantieri Marine Group is a leading US shipbuilder active in the naval and commercial sector. FMG employs more than 2,200 people across its three shipyards: • Fincantieri Marinette Marine will build the Navy's future guided-missle frigate or FFG(X) and has built the U.S. Navy’s Freedom variant Littoral Combat Ship. • Fincantieri Bay Shipbuilding is one of the main U.S, builders of merchant ships. Our product lines include LNG bunkering, windfarm vessels, ATB's, fishing vessels, passenger/car ferries, self-unloaders, bulk carriers, OSV's and more. Leader in repair and conversions in the Great Lakes region. • Fincantieri ACE Marine, is a center of excellence for aluminum construction, with experience in building small and medium-sized boats and patrol vessels especially for the U.S, Coast Guard. FMG has experienced naval architecture and marine engineering staff, and a highly skilled workforce committed to safe operation. Fincantieri Marine Group is the U.S. division of Italian shipbuilding giant FINCANTIERI, one of the world's largest shipbuilders, and number one by diversification and presence in all high value-added market sectors, having built more than 7,000 vessels over 230 years. Headquartered in Trieste, Italy, the Group has approximately 20,000 employees, and operates through 20 shipyards on four continents. It is world leader in cruise ship construction and a reference player in other sectors, including naval vessels, offshore support vessels, mega-yachts, as well as ship repair and conversion. Fincantieri Marine Group is an Equal Opportunity Employer/Affirmative Action Employer and promotes a Drug Free Work Environment. Minorities, Women, Veterans and Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
About the Role

Fincantieri Marine Group is hiring for an Intern in the Information Technology Department at our Marinette, WI location.

 

Fincantieri Marine Group

Fincantieri Marine Group (FMG) is a subsidiary of Fincantieri S.p.A. with a mission to build, repair, and sustain maritime vessels that proudly supply, service, and defend our nation and the world. Fincantieri offers rewarding careers to more than 20,000 employees across 4 continents within 20 shipyards. We are a world leader and shipbuilder of choice, constantly evolving to meet global megatrends in tourism, energy, and defense through innovative and competitive maritime solutions.

 

Position Summary

The IT Intern will provide technical support and assistance across the IT Infrastructure Team, developing the skills and capabilities needed to perform as a full-time employee within the information technology field. Exposure to multiple areas within IT Infrastructure (Network, Servers, Help Desk) will be part of the Internship experience, including after-hours on-call support as scheduled.

 

Domestic travel may be required.

 

Essential Functions

  • Ensure timely follow up to all assigned Support Services Desk tickets, reviewing and troubleshooting reported issues, ensuring problems are properly defined, documented, and either resolved or escalated
  • Provide quality customer support to clients via email, telephone and in-person contact in conjunction with the established Support Services Desk Management Application
  • Log and properly document all issue, follow-up, and resolution information for each assigned ticket within the prescribed Support Services Desk ticket tracking system
  • Proactively seek out solutions to less common problems, develop workarounds for customer problems, and troubleshoot complex issues
  • Other duties as assigned
Qualifications

Required Skills

  • Ability to configure, troubleshoot and repair networked PC's, providing desktop support
  • Ability to diagnose hardware/software issues, utilize ticketing systems, and perform data entry
  • Basic understanding of Windows 11, Office 365, PC hardware/troubleshooting techniques, peripheral device knowledge including Printers, cell phones / smart phones
  • Must have strong Microsoft Office Suite computer skills
  • Must have strong organizational, time management, written and verbal communication skills
  • Must have ability to maintain confidentiality and a professional demeanor
  • Must adhere to ISO and OSHA policies established by FMG and have high values for safety awareness

 

Education and Experience

  • Recently graduated or enrolled in a university or college with a goal of achieving an IT degree

Competencies

Fincantieri's core competencies reflect our values and key behavioral expectations for all employees:

  • Open Mindset: Identify and solve problems, embrace change, and seek continuous learning
  • Strategic Leadership: Build trust, unity, and accountability while working toward shared goals
  • Accomplishment: Take ownership, deliver results, and ensure customer satisfaction
  • Social Connection: Collaborate, communicate, and value diversity and inclusion

 

Physical Demands and Work Environment
While performing job duties, the employee is frequently required to sit and occasionally stand or walk; use hands and arms to grasp, reach and type; stoop or kneel; and speak or hear. The employee may occasionally lift and/or move up to 15 pounds. The position is primarily performed in a quiet, climate-controlled environment with minimal exposure to moving equipment, elements, or risk of injury. When entering the shipyard, there may be exposure to moving equipment, elements, or risk of injury.

 

Posting Disclaimer
This job description provides a summary of the work environment, knowledge, skill, ability, and physical demands required to successfully perform the essential functions of this position and is not intended to be an exhaustive list of responsibilities. Other duties may apply. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

EEO Statement

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Key Skills
Networked PC ConfigurationDesktop SupportHardware TroubleshootingSoftware TroubleshootingTicketing SystemsWindows 11Office 365Peripheral Device KnowledgeMicrosoft Office SuiteTime ManagementWritten CommunicationVerbal Communication
Categories
TechnologyCustomer Service & SupportManufacturing