INTERNSHIP DETAILS

Resident Intern - Education Program (Part Time)

CompanyOakland Housing Authority
LocationOakland
Work ModeOn Site
PostedJune 4, 2026
Internship Information
Core Responsibilities
The Resident Intern provides general support for residential education programs, including outreach, event implementation, and data entry. They assist residents with college applications, GED planning, and accessing educational resources and financial aid.
Internship Type
full time
Salary Range
$17 - $20
Company Size
231
Visa Sponsorship
No
Language
English
Working Hours
28 hours
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About The Company
Founded in 1938, the Oakland Housing Authority (OHA) currently provides subsidized housing to nearly 16,500 families. The largest landlord in Oakland, OHA serves a diverse community in neighborhoods throughout the city. Our dedicated staff remains steadfast in its effort to gauge existing needs and provide meaningful opportunities for our families, in addition to expanding the availability of quality housing. As one of only a select few housing authorities in the country participating in the Department of Housing & Urban Development’s (HUD) Moving to Work (MTW) Demonstration Program, OHA works with our community partners and stakeholders to develop and implement innovative solutions to the persistent issues of access to quality affordable housing, enduring poverty and lack of opportunity in America’s very low income neighborhoods. Oakland Housing Authority was selected among only 39 (out of 3,400 eligible) agencies nationally, to participate in the MTW program, which acts as one of “America’s Housing Policy Labs,” demonstrating and evaluating new solutions that can be replicated across the entire country. Our innovative, locally-designed strategies seek to: *Reduce costs and achieve greater cost effectiveness in Federal expenditures; *Give incentives to families with children where the head of household is working, is seeking work, or is preparing for work by participating in job training, educational programs, or programs that assist people to obtain employment and become economically self-sufficient; and *Increase housing choices for low income families. At OHA, we consistently leverage resources by working with and through experienced non-profit service providers and other local government agencies to deliver access to health, education and social services that benefit our residents and our neighborhoods. We are grateful to our partners for their commitment and work to create thriving communities with real opportunities for the residents we serve.
About the Role

RESIDENT INTERNSHIP

EDUCATION PROGRAM INTERN

PART TIME (UP TO 28 HOURS/WEEK)

 SALARY: $17.00 - $20.00 / HOURLY  

DEADLINE / TIME: THURSDAY, JUNE 25TH, 2026 AT 8:59PM PST

DEFINITION

The Resident Internship Program has been developed to provide Oakland Housing Authority program participants with part-time work experience for up to 9 months within the Department of Family and Community Partnerships (FCP). This on-the-job training will give participants a thorough understanding of community program development practices and general office functions in preparation for entry into the competitive workforce. Resident Interns will assist FCP program staff in implementing residential education programs.

 

ESSENTIAL FUNCTIONS

Under FCP Education Program Coordinator supervision, the resident intern provides general program support; outreach program information and greets program participants in a friendly and welcoming manner; assists in planning and implementing programs and events; sets up and breaks down spaces for events; organizes files and performs data entry; seeks out and maintains relationships with community agencies; regularly contributes to staff meetings with ideas and insights.


Education Program Support

  • Assists with the day to day operations and events in the education program; and
  • Provides college preparation information and resources to OHA residents; and
  • Assists OHA residents with applying to educational institutions and/or developing plans to obtain GED, High School Diploma or College Degree; and
  • Assists OHA residents with accessing educational resources to support learning needs (i.e. tutoring, disabled student resources etc.) ; and
  • Co-facilitates workshops to assist OHA residents with accessing financial aid resources; and
  • Maintains regular communication with Education Program Coordinator and other agency staff.

 

Internship Objectives

  • Gain an overall understanding of OHA residents’ needs and become familiar with community resources; and
  • Develop competencies in program development and implementation; and
  • Learn database software and track program benchmarks; and
  • Learn marketing and networking strategies; and

 

Personal Development

  • Develop planning, organizational and time management skills; and
  • Increase knowledge of computer skills and technology; and
  • Develop team-based work competencies and professional ethics; and
  • Increase overall knowledge of community resources; and
  • Learn effective referral procedures.

 

MARGINAL FUNCTIONS

Work evenings, weekends and other work-related duties as required.

 

MINIMUM QUALIFICATION

High School Diploma/GED or must be able to provide verification of enrollment in GED classes upon commencement of internship

Must be a resident of the Oakland Housing Authority; on the lease and in good standing

Some applicable work experience and/or training preferred. College experience is a plus

Ability to pass a background screening and a drug test

Strong desire for a career in community supportive services

Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus.

Equivalent combination of education, training and experience will be considered.

 

KNOWLEDGE AND ABILITY

KNOWLEDGE OF: 

  • Modern office practices
  • Basic computer functions including word processing
  • Internet navigation
  • Electronic correspondence and telephone systems.


ABILITY TO: 

  • Be self-motivated
  • Deliver excellent customer service to program participants and customers
  • Exercise patience
  • Practice professionalism and sensitivity with a diverse population
  • Communicate effectively both orally and in writing.


TO APPLY: Please complete and submit an employment application online at www.oakha.org by Thursday, June 25th, 2026 at 8:59pm pst. Resumes may be attached but will not be accepted in lieu of a completed application form.


 

BENEFITS

Non-Benefited position  

 

 

 

 

Key Skills
Program SupportOutreachEvent PlanningData EntryCommunity RelationsCollege PreparationFinancial Aid GuidanceCustomer ServiceProfessional EthicsTime ManagementWord ProcessingInternet NavigationBilingual CommunicationCase ManagementReferral ProceduresPublic Speaking
Categories
EducationSocial ServicesGovernment & Public SectorAdministrativeCustomer Service & Support