Academic Services Learning Resources Summer Assistant

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Job Description

Major Areas of Responsibility

Duties include:

• training, supervising, and developing 15 student staff

• arranging room assignments, access, and move-in/out for approximately 45 student participants and 15 staff

• coordinating and supervising student activities and weekend field trips

• facilitating the transition of student participants to a separate orientation that begins at the conclusion of the summer bridge program. 

During June and July, the Summer Intern will be oriented to our Jesuit and Catholic undergraduate liberal arts college.  There will be on-the-job training in residence hall emergency protocols, community standards, academic support, and organizing a program orientation for families and students.  In late July/August the Summer Intern will put these skills to the test by supervising student staff for the duration of the program. 

Specific learning outcomes include being able to:

• describe challenges faced by student participants in an academic transition program and explain how program components support the development of students (e.g., 1st-gen students, students from underrepresented populations, etc.)

• identify, create and lead training sessions on topics critical for all student staff (e.g., residence and emergency protocols, community standards)

• identify topics for training student academic staff (e.g., classroom management, responding to student questions)

• secure presenters and help organize a multi-day training schedule

• set goals for team building and the development of individual student staff and support the student staff in achieving their goal

• field emergency calls and follow College protocols for communication and response

• manage housing access and move-in/out in accordance with College policy.

Minimum Qualifications

• Bachelor’s degree required

• experience in residence life on a college campus. e.g., residence advisor, residence hall supervisor ideally with 1st-gen and underrepresented student populations

• experience training college student leaders

• strong communication and interpersonal skills, excellent writing and clear presentations

• proven ability to organize, solve problems, and complete projects with minimal supervision

• commitment to teamwork

• flexibility and dependability

• familiarity with Microsoft Office and Google Workspace (Gmail, Google drive, Google sites). 

• Must be able to work weekends and evenings.

COMPENSATION: Total compensation will be at $10,000. This position includes housing.

HOUSING: Housing will be provided in an efficiency apartment (with kitchenette) in an on-campus residence hall that is separate from where the student participants will stay. The residence hall is equipped with air conditioning and has laundry facilities in the building. Free parking is available on campus.

MEALS: During June and July (until student program staff arrives for training) the Summer Intern will provide their own meals. Once the program starts (July 30) the Summer Intern will be required to eat with the staff and students. All meals during the summer transition program will be provided.

Weekly Hours:

Annual Work Schedule:

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Additional Information
To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance. 

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391. 

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.