September 2026 Enterprise Resource Planning & Hypercare Support Co-op
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Elk Valley Resources (EVR) operates four steelmaking coal mines that employ over 5,000 people in the Elk Valley of British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous Peoples.
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Start Date: September 2026
Duration: 4 Months
What we offer:
At EVR, we're dedicated to supporting our workforce on their unique career journeys.
EVR recognizes our employees' skills, competencies, and performance and offers opportunities with competitive compensation and benefits. We also aim to promote employee health and wellness and provide opportunities for professional development.
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.
We also believe that our employees are the reason we are accomplishing great things and are committed to supporting them through our many different programs
Join us in the breathtaking Elk Valley of British Columbia. Here you will find outdoor adventure at your fingertips. Whether it's biking and skiing, or the laid-back atmosphere of fishing and hiking, there is something for everyone! Come experience what work life balance is all about!
About the role:
The ERP Training & Hypercare Support Co-op Student will assist the Applications Training Team in the successful deployment of the organization's new Enterprise Resource Planning (ERP) system across multiple operating sites. This position provides hands-on experience in training delivery, end-user support, change adoption, and post-go-live stabilization activities.
The student will participate in training activities and provide frontline support during the Hypercare period. The role requires flexibility to support extended work schedules during critical go-live and stabilization periods.
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- Participate in and adhere to health and safety programs and policies
- Attend and support all ERP training sessions across multiple business workstreams.
- Assist trainers with classroom setup, participant registration, attendance tracking, and training logistics.
- Distribute and maintain training materials, job aids, and user guides.
- Support virtual and in-person training sessions.
- Assist users with navigation and basic system-related questions during training.
- Monitor participant engagement and collect training feedback.
- Help maintain training records and completion reports.
- Assist with preparation of training facilities, equipment, and training environments.
- Escalate system issues or training concerns to the Training Team.
- Provide first-level support to end users following ERP go-live.
- Respond to user questions and assist with basic transaction processing and system navigation.
- Document, track, and escalate issues through established support channels.
- Work closely with business users, trainers, subject matter experts, and project team members.
- Assist in identifying recurring issues and support knowledge-sharing activities.
- Support creation and maintenance of Frequently Asked Questions (FAQs), quick reference guides, and support documentation.
- Participate in daily Hypercare meetings and issue review sessions.
- Provide on-site and remote support as required.
- Working towards an Undergraduate degree in Electrical Engineering or Mechanical Engineering
- A valid Class 5 Driver's License is preferred but not mandatory
- Motivated self-starter with the ability to manage several projects simultaneously
- Strong written, verbal, and interpersonal communication skills with a capability to communicate complex ideas to all levels
- Experience with Power Systems, including transformers, substations, and distribution equipment is considered an asset
- Familiarity with AutoCAD is an asset
- Previous work experience in a technical or engineering environment is an asset
- Experience with form design, macros, and data analysis is an asset
- Comfortable working in a dynamic industrial work environment with a range of engineering, technical and operational personnel
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access) and a solid understanding of AutoCAD and Solidworks would be advantageous
- Receive financial assistance for travel expenses and co-op fees
- Acquire hands-on experience applying academic knowledge to real-world mining operations, fostering the development of technical skills
- Benefit from mentorship and guidance offered by seasoned specialists in their respective fields
- Gain a competitive edge, securing primary consideration for professional positions upon graduation
Application Deadline: June 19, 2026
To all applicants, your interest and effort are sincerely appreciated. While we thank everyone for their application, only those selected for an interview will be contacted. Successful candidates must be willing to satisfy the pre-employment requirements of a pre-employment drug screen.
As part of our recruitment process, EVR uses AI tools to assist with reviewing and summarizing candidate information. Personal information provided in your application and interview may be processed by these tools. Your information will be handled in accordance with EVR’s Recruitment Privacy Policy, which you can view here.
About EVR
EVR is a Canadian steelmaking coal producer. We take our responsibilities to our people, to society and to the environment seriously. The high-quality steelmaking coal EVR produces is an essential input for steel that can be used for constructing products such as wind turbines and critical infrastructure including rail, bridges, hospitals and schools.
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