IT Technician / Information Technology

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Department/Program: Information Technology
Organization Name: Associated Students, San Francisco State University
Number of Openings: 1
Desired days/hours: Mondays to Fridays: 10am to 2pm (up to 20 hours pending availability)
Wage/Salary: $20.27per hr ( Effective July 1st, 2026 )
Employment Start Date: July 1st, 2026
Application Deadline: June 13th, 2026
Job Description:
- Processes work orders by replying to request, troubleshooting, repair & recovery.
- Sets up computer, email, and network, software installation/upgrades and minor hardware repairs.
- Assists Lead IT Technician with inventory management for accuracy.
- Assists Lead IT Technician that software licenses are in compliance, setting hardware and information security virus protection is updated, and back up is being performed.
- Assists Lead IT Technician with maintaining computer and software inventory list.
- Assists Lead IT Technician with coordinating software & hardware repairs with the manufacturer/software developer.
- Assists Lead IT Technician with printer setup and connectivity, and coordinates repairs with the printer service vendor.
- Perform other duties as assigned.
Qualifications:
- Must be currently enrolled at SFSU with a minimum of 6 units for undergraduates or 4 units for graduates.
- Computer Science or Technology related major preferred.
- Knowledge in computer/science hardware, network infrastructure, OS & applications in both Macintosh and Windows environment.
- Focused customer service, organized and good time management skills.
- Ability to handle multiple requests/projects and prioritize workload that provides excellent IT Help Desk service.
- Ability to maintain a professional attitude while working under pressure, and meet deadlines with constantly changing priorities.
- Ability to work independently.
Associated Students of San Francisco State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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