Mission Intern - Austin

Description

Job Type

Temporary, Part-Time, Volunteer/Unpaid

Duration and Time Commitment

• Preference for candidate who can complete a Fall 2026 - Summer 2027 internship or Fall 2026 - Spring 2027 internship
• Will also consider candidates for individual Fall 2026, Spring 2027, or Summer 2027 semesters
• Minimum 12-hour schedule/week (flexibility for intern to choose schedule within organization work hours)

Workplace Location

Make-A-Wish Central & South Texas has offices in Austin and San Antonio that are open for use by all staff and interns. Our interns have the flexibility to work remotely/from home but will be expected to work in-office at least one day a week. All internships require the individual to be residing in Austin or San Antonio throughout the duration of the internship period for in-person activities, such as wish reveals and fundraising events.

Internship Overview

Make-A-Wish Central & South Texas internships are intended for college students and/or recent graduates seeking to gain hands-on work experience in the nonprofit industry. Our internship can fulfill academic course credits through most colleges and universities.

Job Description: Mission Intern

Related Fields Include But Are Not Limited To: Communications, Hospitality, Customer Service, Event Planning, Nonprofit Administration

• Assist with wish planning and enhancements, including vendor research, creating wish day posters and collateral, planning wish reveals, requesting medical approval forms, etc.
• Solicit discounts/donations from local vendors
• Manage constituent information and assist with data entry in Salesforce database
• Create thank you notes for in-kind vendors and volunteers
• Interact with Wish Families virtually and/or in-person for wish interviews, wish send-off/reveal parties, etc. when applicable
• Support Wish Journey program planning and preparation (i.e. mail-outs, shipments, supply re-stocking, etc.)
• Assist Development team with department needs when applicable

About Make-A-Wish

Make-A-Wish creates life-changing wishes for children with critical illnesses. We seek to bring the power of wishing to every eligible child because each step of the wish journey can help children build the physical and emotional strength they need to fight their illness. Headquartered in Phoenix, Arizona, Make-A-Wish is the world’s leading children’s wish-granting organization, serving children in every community in the United States and in nearly 50 countries worldwide. Together, generous donors, supporters, staff and more than 30,000 volunteers across the U.S. unite to deliver hope to wish kids and their families when they need it most. Since 1980, Make-A-Wish has granted more than 500,000 wishes worldwide; more than 340,000 wishes in the U.S. and its territories alone. The Central & South Texas chapter was founded in 1985 and has since granted more than 5,000 wishes in its 40-county territory. To learn more, please visit www.wish.org/cstx.

Make-A-Wish Central & South Texas Belonging & CommUNITY Statement

As a nonprofit whose mission is to create life-changing wishes for children with critical illnesses, we are committed to ensuring every child, family member, volunteer, staff member, intern, and supporter that interacts with us can be their true and authentic self, regardless of race, ethnicity, gender identity and expression, sexual orientation, physical and mental ability, faith, religion, age, or any other aspect which makes them unique. We serve a diverse group of children and families, and we strive to make sure each feels seen, heard, and understood - not only through our own actions but by filling our organization with people from all walks of life. We not only welcome differences, we celebrate them. Every person involved in wish granting has a part to play to promote inclusion. We understand that there will always be work to be done, and we will continue to create an environment of belonging and commUNITY so that we can equitably grant the wish of every eligible child.

Requirements

• Must have reliable mode of transportation to travel across chapter territory as needed.
• Ability to learn quickly, work independently, problem solve, and manage multiple projects in a fast-paced environment.
• Must be detail oriented.
• Strong written and verbal communication skills.
• Must be comfortable making phone calls on behalf of the organization.
• Professionally represent the Make-A-Wish® brand with internal and external stakeholders.
• Displays professionalism and quality customer service and delivery skills.
• Ability to deal with sensitive information with a high level of trust and confidentiality.
• Experience or basic knowledge of most Microsoft computer programs, including Outlook, Microsoft Teams, Word, Excel, and PowerPoint.
• Bilingual/Spanish First Language is a plus.
• Experience with nonprofit databases (e.g., Salesforce) is a plus but not required.

Application Requirements

• Resume and cover letter uploaded on this application.
• Incomplete applications (missing cover letter, required experience samples, etc.) will not be considered for review.