Account Manager Internship - Exclusive Hiring Day Event

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

YOUR MISSION

Are you a talented, ambitious, and detail-oriented individual looking for a fast-paced experience in one of the fastest-growing startups in Romania? Glovo is seeking an Account Manager Intern to join our dynamic Commercial team in Bucharest. 

If you are passionate about the e-commerce and delivery market, love optimizing business operations, and want to play a direct role in helping our partners succeed, this opportunity is for you!

THE JOURNEY

As an Account Manager Intern, you will have a dual role: owning the digital health of our partner stores and directly supporting our senior Account Managers (AMs) in strategic growth. Your main responsibilities will include:

1. Owning the "Store Project" (Your Daily Dashboard Audit):

• Conducting full store audits to ensure perfect online execution.

• Managing content and visual identity (updating profile pictures, cover images, and tags/filters).

• Running operational quality checks (Reviews check, AVR checks, Uptime check, and scheduled timing checks).

• Ensuring our top partners maintain their Prime status and optimal visibility.

2. Empowering the Account Management Team:

• Presentations: Collaborating with AMs to build high-impact business reviews and pitch decks for partners.

• Dashboards: Building, updating, and analyzing performance dashboards to track partner growth metrics.

• SoW (Share of Wallet) Recovery: Helping AMs identify lost revenue opportunities and executing recovery strategies to win back partner volume.

WHAT YOU WILL BRING TO THE RIDE

• Availability: Ready for a 6-month, full-time internship starting soon.

• Education: Currently pursuing or recently completed a Bachelor’s degree in Business, Marketing, Management, or a related field.

• Analytical & Detail-Oriented: You notice the small things (like a broken store filter) but understand the big picture (like dashboard metrics).

• Tech & Data Savvy: Comfortable working with Excel/Google Sheets, dashboards, and presentation tools (PowerPoint/Canva).

• Communication: Strong interpersonal skills. Proficiency in English and Romanian is a must.

• Mindset: Proactive, organized, empathetic, and eager to learn in a supportive, fast-growth environment.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!