Strategy & Operations Intern Italy

About the Opportunity

We are looking for a highly motivated and resourceful Strategy & Operations Intern to join our team and support our expansion in the Italian market.

This role is a unique hybrid, offering hands-on experience across business strategy and marketing. This is an ideal position for a recent graduate who is eager to understand how a high-growth company scales in a local market through both strategic planning and marketing execution.

In this role, you will:

Support Strategy & Operations of the Branch 

• Market Research: Conduct deep-dive research into the Italian market, focusing on competitor moves, local trends, and new partnership opportunities.
• Branch Monitoring: Support the IT Branch Manager in monitoring local operational health, tracking branch-specific KPIs, and identifying bottlenecks.
• Product & Business Support: Provide localized insights to the Product and Business teams to help them better integrate with local partners and Italian user needs.
• Strategic Mapping: Assist in identifying and evaluating high-impact partnership opportunities that align with our long-term Italian market strategy.

Assist local Marketing initiatives

• Performance Tracking: Assist in conducting data-driven research to track marketing performance metrics
• Reporting: Help prepare weekly growth steering reports, highlighting key insights and channel performance for the Italian market.
• Experimental Growth: Help identify and document new experimental initiatives that support our overall user and revenue growth objectives.
• Campaign Coordination: Help execute ad-hoc growth initiatives and co-marketing campaigns with local partners to expand our reach.

What you need to be successful:

• The Foundation: Recent graduate of a degree in Business, Economy, or a related field, with a strong interest in the fintech/startup ecosystem.
• Analytical Mindset: Proficiency in Excel/Google Sheets (Pivot tables, basic formulae) and a desire to learn data visualization tools like Tableau or Looker.
• Resourcefulness: A proactive "builder" mentality, you are comfortable researching solutions and taking initiative on new tasks.
• Market Knowledge: Understanding of the Italian market, including cultural nuances and the local digital landscape.
• Linguistic Fluency: Professional fluency in Italian is required; professional fluency in English is essential for our international environment.

Skills:

• Data-Driven: A natural inclination to use data to solve problems and measure the success of your initiatives.
• Strategic Thinking: The ability to look beyond daily tasks to understand the "why" behind our market expansion strategy.
• Organization: Strong project management skills to keep track of multiple campaigns and research projects simultaneously.
• Relationship Management: Ability to communicate professionally with partners, influencers, and internal stakeholders.
• Operational Agility: Comfort moving between high-level strategy research and hands-on marketing execution.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. 

Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion