INTERNSHIP DETAILS

Medical Operations Working Student (f/m/d)

CompanyMedigo GmbH
LocationBerlin
Work ModeOn Site
PostedJune 12, 2026
Internship Information
Core Responsibilities
Handle incoming medical claims and reports while providing support to members undergoing medical treatment. Act as a primary contact for insurance partners and coordinate with medical providers regarding admissions.
Internship Type
permanent employee
Company Size
24
Visa Sponsorship
No
Language
English
Working Hours
20 hours
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About The Company
Our mission is global access to quality healthcare. Medigo is a Third Party Administrator that manages health insurance claims for leading insurance companies around the globe. From our headquarters in Berlin, our multilingual customer support and case management team provides a consistently professional service to providers, policyholders, and partners, ensuring smooth communication between all parties. Our global payment platform ensures low cost and reliable transfers of funds. With agile software we are able to efficiently manage claims with rigorous cost containment at every step. Finally, through a curated global provider network, Medigo provides useful add-ons such as second medical opinions and medical travel support. Medigo is supported by leading VCs such as Accel Partners and employs a driven team of 50+ people from 25 countries.
About the Role

General Information

As Medical Operations Working Student (f/m/d) at Medigo, you will be part of a close-knit team handling incoming medical claims and reports while providing the best possible support for the members undergoing medical treatment.

The position is available at the earliest possible date, is offered part-time as a working student (up to 20 hours per week), and is located in Berlin. We have a hybrid working model where remote work is possible. 

Your Tasks & Responsibilities

  • You are a go-to contact person for our insurance partners and their members, assisting them with questions and requests and ensuring an overall positive experience

  • You support our Claims Managers with claim processing

  • You contact medical providers before, during, and after admission 

  • You have the opportunity to impact on and help improve our processes and best practices by bringing in your own ideas

Your Profile

  • You have acquired medical experience during your studies, through apprenticeships, and/or practical work. 

  • You are perfectly fluent in English and German. Any other languages are a big plus! 

  • You are a professional and empathetic communicator, a genuine and active listener, and confidently lead conversations with different stakeholders

  • You are known for your extremely diligent way of working and pay a lot of attention to detail

  • As an absolute team player, comfortably ask others for help, and readily offer your support wherever it is needed

Our Offer

  • Be part of an innovative, truly international company and have the opportunity to make a real difference in people’s lives in times where they need it the most

  • Develop your skills within an ambitious, professional, and supportive team, in a company where independent thinking and taking responsibility are encouraged

  • A holistic, in-depth, and supportive onboarding process

  • A start-up atmosphere, lots of room to bring in your ideas, as well as the flexibility to work from home

Our Tech Stack

Contact Our Talent & Culture Manager

Questions? Reach out to Emilie: Emilie.gray@medigo.com

About us

Who we are

Headquartered in Berlin, Medigo is an international provider of medical assistance and claims management services. As a Third-Party Administrator, we help insurance companies and other stakeholders of the health and travel insurance industry with medical services globally. Our global network of medical providers in 125+ countries, our proprietary claims management software, and our experienced team make us a go-to partner for companies from around the world. Medigo is supported by Atlantic Labs, and employs a driven, diverse, and international team. Join us and become a part of our mission : to make access to healthcare seamless and cashless.

Key Skills
Medical Claims ProcessingClaims ManagementEnglish FluencyGerman FluencyStakeholder CommunicationActive ListeningAttention To DetailMedical KnowledgeCustomer SupportProcess Improvement
Categories
HealthcareCustomer Service & SupportAdministrativeFinance & Accounting
Benefits
Innovative International EnvironmentProfessional DevelopmentSupportive Onboarding ProcessStart-up AtmosphereFlexibility To Work From Home