INTERNSHIP DETAILS

IT Intern

CompanySoarion Credit Union
LocationNot specified
Work ModeOn Site
PostedJune 12, 2026
Internship Information
Core Responsibilities
The IT Intern will support the organization's technology infrastructure by diagnosing and resolving hardware, software, and network issues for end-users. They will also assist in system installation, configuration, and the development of technical documentation.
Internship Type
full time
Company Size
114
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are a member-owned federal credit union, born and raised in San Antonio, Texas. Since our beginnings serving local airmen in 1952, we have provided financial lift to tens of thousands all around the world through simple products, a consistently improving and responsive member experience, and complimentary financial literacy & education. From everyday checking to savings for the future, from your first car loan to buying a home for your growing family, we are there to lift you to new financial heights. Ready to soar? Visit us at soarion.org.
About the Role

About Company:

At Soarion® Credit Union, we’re more than just a financial institution – we’re a community that thrives on helping our members and team members reach new heights. Since 1952, we’ve been committed to empowering our members through simplified financial solutions, exceptional service, and ongoing financial education. Now, we’re looking for individuals who share that same passion and are ready to make a difference in the lives of others.


  • A Purpose-Driven Mission: Be part of an organization that prioritizes empowering members and enriching lives through financial education, innovative products, and a strong sense of community.


  • A Collaborative Environment: At Soarion®, we value teamwork, creativity, and open communication. You'll work alongside passionate colleagues who are dedicated to making a lasting impact.


  • Career Growth and Development: We believe in investing in our people. We offer continuous learning opportunities and a clear path to career advancement.


  • Work-Life Balance: We understand the importance of balance. Soarion® offers generous PTO, competitive benefits, and a supportive environment that helps you thrive both personally and professionally.

About the Role:

The IT Intern will play a crucial role in supporting the organization's technology infrastructure and gaining hands-on experience in various IT functions. This position is designed to provide practical exposure to troubleshooting, system maintenance, and user support within a professional environment. The intern will collaborate with the IT team to assist in managing hardware, software, and network resources, ensuring smooth and efficient operations. Through this role, the intern will develop a foundational understanding of IT best practices, security protocols, and emerging technologies. Ultimately, the IT Intern will contribute to the overall effectiveness of the IT department while building valuable skills for a future career in information technology.

Minimum Qualifications:

  • Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong problem-solving skills and a willingness to learn new technologies.
  • Effective communication skills to interact with team members and end-users.
  • Ability to work collaboratively in a team-oriented environment.

Preferred Qualifications:

  • Familiarity with operating systems such as Windows, macOS, or Linux.
  • Experience with common office productivity software and basic scripting knowledge.
  • Exposure to IT service management tools or help desk software.
  • Understanding of cybersecurity principles and best practices.
  • Previous internship or project experience in an IT support role.

Responsibilities:

  • Assist in diagnosing and resolving hardware, software, and network issues for end-users.
  • Support the installation, configuration, and maintenance of computer systems and applications.
  • Help monitor system performance and perform routine maintenance tasks to ensure optimal operation.
  • Document technical procedures and contribute to the development of user guides and training materials.
  • Collaborate with IT team members on projects related to system upgrades, security enhancements, and technology deployments.

Skills:

The IT Intern will apply their foundational knowledge of hardware and software to assist in troubleshooting and resolving technical issues encountered by users. Communication skills are essential for effectively documenting processes and providing clear guidance to colleagues and end-users. Familiarity with operating systems and networking enables the intern to support system maintenance and contribute to network management tasks. Problem-solving abilities are utilized daily to identify root causes of technical problems and implement appropriate solutions. Additionally, the intern will leverage their eagerness to learn and adapt to new technologies, which is critical for supporting ongoing IT projects and initiatives.

Key Skills
TroubleshootingSystem MaintenanceUser SupportHardware ManagementSoftware ManagementNetwork ResourcesWindowsMacOSLinuxScriptingIT Service ManagementCybersecurity PrinciplesTechnical DocumentationProblem SolvingCommunication Skills
Categories
TechnologyCustomer Service & SupportFinance & Accounting
Benefits
Generous PTOCompetitive Benefits