Store Experience & Training Intern

Johnny Was, LLC

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

The Store Experience & Training Intern will support the development of tools, resources, and programs that elevate both the customer and employee experience across the Johnny Was store fleet.
Working closely with the Director of Visual Strategy & Store Experience, this role will assist in creating onboarding resources, training materials, selling tools, communication materials, and operational support documents that help bring our Engagement Excellence strategy to life.
This internship provides hands-on experience in retail operations, store experience, training, visual strategy, and cross-functional collaboration within a growing retail organization.

          

Position Overview:

Key Responsibilities

·       Assist in the creation and organization of onboarding and training materials

·       Support the development of selling tools, product knowledge resources, and customer experience programs

·       Help prepare presentations, guides, and communication materials for field teams

·       Organize and maintain program documentation, calendars, and project trackers

·       Assist with visual content, photo organization, and presentation formatting

·       Support special projects related to store experience, engagement, and operational excellence

Qualifications

·       Current college student or recent graduate

·       Strong organizational and communication skills

·       Detail-oriented with the ability to manage multiple projects simultaneously

·       Proficiency in Microsoft Office and Google Workspace

·       Interest in retail, customer experience, training, communications, or brand operations

·       Strong presentation and document formatting skills

What happens next? 
If you are interested in this opportunity, please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

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