REVELxp - Premium Hospitality Intern, Southern Methodist University

Description

ABOUT REVELxp

REVELxp is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! 

We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.  We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.  

POSITION SUMMARY

The Premium Hospitality Intern plays a vital role in the success of SMU Athletics Hospitality (SMUAH) by supporting the Hospitality Manager and Associate Hospitality Manager in the day-to-day operations of premium seating and hospitality services. This is an excellent entry-level opportunity for someone interested in event management, hospitality, or collegiate athletics. The internship will run from July 2026 to March 2027.

DUTIES AND RESPONSIBILITIES

• Assist with gameday operations in premium seating areas, including suites, clubs, and hospitality spaces
• Support premium guest experience initiatives and provide exceptional customer service to suite holders, donors, and VIP guests
• Assist with setup, execution, and breakdown of premium hospitality events
• Coordinate with catering, security, custodial, maintenance, and event staff
• Create and update guest-facing materials such as menus and signage
• Support management with gameday staff coordination, check-in, and communication in premium areas
• Help maintain premium hospitality spaces and report facility or maintenance concerns
• Assist with inventory management, office organization, and operational tracking documents
• Participate in pre-event planning meetings and post-event recaps
• Provide administrative support for the hospitality office
• Other duties as assigned

Requirements

QUALIFICATIONS

• Must be available to work all SMU home football games and the day prior to each game, assigned Men’s Basketball events, and select additional athletic events, including nights and weekends
• Experience in hospitality, events, or customer service preferred
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn in a fast-paced environment
• Highly organized with a strong attention to detail
• Ability to multitask and adapt during events
• Proficiency in Microsoft Office programs, familiarity with Canva preferred
• Must be eligible to work in the U.S. for any employer

WHAT MAKES YOU A GREAT CANDIDATE? 

• Passion for delivering exceptional hospitality and guest service
• Team-oriented with a servant leadership mindset
• Professional and dependable
• Self-starter with a proactive, solutions-focused attitude
• Comfortable interacting with high-level guests and donors
• Excited to contribute to memorable sports experiences

INTERNSHIP DETAILS

• This is a paid position; the current pay rate is $15.00/hour
• Internship runs from July 2026 – March 2027
• Internship schedule will vary by season and athletic calendar. Fall semester will involve a heavier time commitment due to football season, while spring semester responsibilities will focus primarily on assigned athletic events and required preparation.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 25 pounds (e.g. event materials)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail

WORK ENVIRONMENT

• Combination of office and on-site event environments 
• Fast-paced conditions during events
•  Frequent interaction with clients, vendors, donors, and large groups
• Ability to work weekends, evenings, or multi-day work assignments

LEARNING OPPORTUNITIES 

Interns will gain exposure to:

• Premium hospitality and suite operations
• Sports and entertainment event management
• Guest relations and customer service experience
• Vendor and service coordination
• Event communication
• Leadership and team operations in a live event environment

2026 HOME FOOTBALL SCHEDULE

9/12 – UC Davis

9/26  – Missouri State

10/3 – Boston College

10/17 – Virginia

10/24 – Cal

11/7 – Virginia Tech

11/14 – Wake Forest

1/2/2027 – First Responder Bowl

Resume and Cover Letter required for consideration. References will be contacted as well.