Training & Education Intern
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Overview
We are looking for a proactive and detail-oriented Training & Education Intern to support the development, delivery, and organization of training programs and educational resources. This role provides hands-on experience in instructional content creation, process improvement, and learning operations.
Key Responsibilities
Content Development & Training Support
- Assist in creating and updating training and educational materials in collaboration with Underwriting (UW) Counsel
- Leverage tools (e.g., GoogleLM or similar AI platforms) to generate and refine learning content
- Support the development of engaging, clear, and accurate training resources for internal audiences
Technology Evaluation & Implementation
- Evaluate the potential adoption of Freshdesk for training and support workflows
- Conduct research, compare features, and provide recommendations on platform value and usability
- Assist in planning and supporting the transition and implementation process, if adopted
- Project & Course Management
- Support the Education team in utilizing Asana to manage the master course catalog
- Help track project timelines, deliverables, and progress for new training programs and events
- Assist in organizing and maintaining documentation related to courses and educational initiatives
Operational & Cross-Functional Support
- Collaborate with internal teams to support training initiatives and educational events
- Provide administrative and coordination support for ongoing projects and programs
Qualifications
- Currently pursuing or recently completed a degree in Education, Business, Communications, Marketing, or a related field
- Strong organizational and project management skills with high attention to detail
- Excellent written and verbal communication skills
- Ability to synthesize complex information into clear, user-friendly content
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with project management tools (e.g., Asana) or help desk platforms is a plus
- Comfortable learning and using new technology tools and platforms
- Self-motivated, reliable, and able to manage multiple priorities
Preferred Skills (Nice to Have)
- Experience with instructional design, e-learning tools, or content development
- Exposure to AI-powered content tools (e.g., language models)
- Interest in training, learning & development, or knowledge management systems
- What You’ll Gain
- Hands-on experience in training program development and educational operations
- Exposure to learning technologies, project management tools, and process improvement
- Opportunity to collaborate with subject matter experts and cross-functional teams
- Practical experience in content creation, system evaluation, and implementation
About TRG:
TRG is one of the nation’s largest and fastest-growing title insurance underwriters, delivering trusted solutions to a broad range of customers and protecting property ownership rights across America. At TRG, we don’t just underwrite title insurance policies – we build partnerships that last.
As part of our broader network, we proudly serve leading affiliate partners, including Anywhere Real Estate, Inc. a subsidiary of Compass, Inc. (d/b/a Compass International Holdings) (NYSE: COMP), HomeServices of America (a Berkshire Hathaway affiliate), Lennar (NYSE: LEN and LEN.B), and Opendoor Technologies Inc. (NYSE: OPEN) – and a large network of strong independent agents.
We are powered by our people—their expertise, dedication, and passion drive everything we do. As a Great Place to Work®-certified company, we believe our employees are our greatest asset. Your success drives ours, and at the core of our company is a commitment to help you own, develop, and nurture your career.
Why Work with Us?
- Lead in the Industry: Join one of the nation’s largest and fastest-growing title insurance underwriters.
- Powered by Our People: Be part of a team where your talent and ideas fuel innovation and success.
- Innovate for Impact: Create solutions that solve real problems and deliver value to customers.
- Culture Where Every Voice Counts: Work in a positive, inclusive, and collaborative environment where your ideas matter.
- An Edge for Your Career: Access tools, resources, and training designed to help great talent become even stronger.
- Advancement Opportunities: Take on new opportunities to expand your skills and grow.
- Flexibility That Fits: Enjoy remote and hybrid options (role-dependent) to support work-life balance.
For more information, visit www.TRGUW.com.
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