INTERNSHIP DETAILS

Customer Service Intern

CompanyAirbus
LocationChengdu
Work ModeOn Site
PostedJune 18, 2026
Internship Information
Core Responsibilities
The intern will handle data collection and processing related to customer service activities and respond to customer requirements and claims. Additionally, they will coordinate daily on-site demands and support department administration.
Internship Type
full time
Company Size
18305
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We create innovative, effective space and defence solutions and services for our customers, driving our industry forward. We focus on the people we work with and for.
About the Role

Job Description:

CONTEXT OF THE POSITION (职位描述)

Data collection, inputting and process related to customer service activities. 

Follow up and ensure customer requirements and claims are properly and timely responded to. 

Help coordinate and handle customer daily on-site demands.

Support any customer service related activities assigned by the manager. 

Support department administration.

QUALIFICATION (任职条件)

EDUCATION: Undergraduate & graduate students in engineering technology or aviation electronics related fields.  

EXPERIENCE: 

CERTIFICATION: 

LANGUAGE: Fluent English both in written and oral speaking

KNOWLEDGE / TECHNICAL SKILLS: Engineering background is preferable 

ABILITIES: Good at office software

TRAITS: strong sense of responsibility and discipline.

DRIVER / VALUES: Proactive working attitude. Good team player.

OTHER: 4-5 days/week

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus (Chengdu) Lifecycle Services Ltd

Employment Type:

Internship

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Experience Level:

Student

Job Family:

Administration / Documentation <JF-FA-SA>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Key Skills
Data CollectionData InputtingCustomer ServiceEnglish FluencyOffice SoftwareEngineering TechnologyAviation Electronics
Categories
Customer Service & SupportEngineeringAdministrativeTransportationManufacturing