Uni Internship Jan to July 2027 - Queue Management System (QMS) integration with NGEMR

Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology! 

The National Billing System (NBS) is one of the three major programmes that the Singapore public healthcare sector has embarked on to transform care delivery. The objective of NBS is to deliver a national charging and billing system that provides a consistent experience for patients and healthcare professionals across more than 60 public healthcare institutions. Patients will benefit from an intuitive and transparent view of costs and subsidies, while healthcare clusters will enjoy streamlined billing processes and electronic inter-cluster billing, saving time and effort. NBS will also enable quicker and easier implementation of the new or revised government policies across healthcare institutions in Singapore. Interns will be able to learn both soft skills and hard skills through their internship period. They are able to acquire basic knowledge on SAP BRIM solutioning which is highly sought after.

The selected intern(s) will assist in following:

• To support the roll out of new national billing system to various Public Healthcare institutions
• Gain exposure to the new technology (Brim solutioning) deployed in Healthcare industry and provide go-live support
• To prepare for pre-deployment activities for go-live such as Full Dess Rehearsal, Cutover
• To understand the issues of the new system and work closely with Project Team to provide statistic for management reporting during project go-live
• To work with vendors closely to track and fix the production tickets. This includes working with vendor to provide a resolution before releasing it to end users for testing 
• To support project management in healthcare projects and work with cross departments within the company to deliver the project
• To engage with stakeholder communication throughout deployment stage
• To support UAT testing and Change Request(CR) testing

About You: 

• Undergraduate currently in Year 2 or Year 3, pursuing a degree in Business Artificial Intelligence Systems,  Information Systems, Computer Science, Computer Engineering, Industrial & Systems Engineering, Information Engineering & Media, or a related discipline
• Strong understanding of Software Development Life Cycle (SDLC), application testing processes, including user acceptance testing (UAT), System Integration Testing (SIT) and regression testing
• Have a keen interest in IT Project Management
• Possess strong analytical, problem solving and interpersonal skills
• Adaptable, proactive and a strong team player
• Exhibit leadership qualities with good verbal and written communications skills
• Ability to multitask and work effectively in a multidisciplinary team environment
• Passionate and keen to make a difference to re-imagine the future of HealthTech

Interns will be required to travel to Public Healthcare Institutions (PHIs) as part of the role.

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