INTERNSHIP DETAILS

Student, Library Page

Companytheregio03
LocationWilmot
Work ModeOn Site
PostedJuly 2, 2026
Internship Information
Core Responsibilities
Perform basic circulation functions, including shelving materials and managing the check-in and check-out of library resources. Assist library members with information requests and provide basic troubleshooting for library technology.
Internship Type
full time
Salary Range
CA$17 - CA$18
Company Size
2165
Visa Sponsorship
No
Language
English
Working Hours
6 hours
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About The Company
The Region of Waterloo touches the lives of citizens, every day. We are responsible for more than 60 per cent of municipal government services in this community including; waste, transit (GRT and ION), growth planning, heritage, rural libraries, major roads, water supply, sewage treatment, ambulance service, Public Health, community housing and more. The Region of Waterloo is one of this area's top employers. We employ more than 3,500 people in a wide variety of fields: community and social services, health care, arts, culture and recreation, natural and applied sciences, skilled trades, administrative support and much more. The Region offers competitive wages, pensions and benefits, but there is so much more that makes us an outstanding employer, including: • Employee fitness centres • Tuition assistance program • Alternative work arrangements • Time for family medical leave • Employee events and casual days • In-house learning and leadership development • Secondment opportunities The Region’s employees feel valued for the difference they make in our community every day. If you are passionate about making a difference, visit our website and check out our job postings at www.regionofwaterloo.ca/jobs .
About the Role

Job Number: 4618 
Job Type: Student
Vacancy Reason: Backfill

Location: 1176 Queen St - New Dundee Library 
Job Category: Other 
Number of Positions: 
Department: Region of Waterloo Library Branches 
Division: Planning, Development and Legislative Services 
Hours of Work: 35
Work Schedule: Up to 6 hours a week, including weekends and evenings
Union:
 OTHER 

Grade: Student Minimum Wage 
Salary Range: $16.60-$17.60


Internal employees transferring from a bargaining unit to another bargaining unit or a Management/Management Support position will not be eligible for the payout of unused sick leave credits upon resignation, termination, or retirement, as per the collective agreement or HR Policy III-16 (Sick Leave). For more details please contact the Benefit Coordinator via email BenefitsHRC@regionofwaterloo.ca.

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations.  Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

  • Taking only what we need
  • Leaving some for others 
  • Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.  Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

Duties/Responsibilities

  • Under the direction of the Supervisor or designate, performs a variety of tasks related to basic circulation functions and keeping the library collections in order. 
  • Shelves materials ensuring accuracy with the Dewey Decimal and other library shelving systems.
  • Circulates and reserves materials (e.g., books, periodicals, audio/visual material) in and out of the library.
  • Registers members and notifies them about reserves and overdue materials. 
  • Receives fines and other charges using circulation software. 
  • Checks in, receives, cleans, and makes minor repairs to library materials. Notifies supervisor regarding wear and damage.  
  • Assists other library staff to prepare displays, programs, and events (e.g., book sales, author visits).
  • Under the supervisor’s direction, assists members to find answers to information requests and materials using print and digital library resources.
  • Requests materials not available in the branch and fills requests from other branches. 
  • Assists members and the public with library technology (e.g., library catalogue, e-Books, e-Audiobooks) and assists with basic troubleshooting on devices that use library technologies.
  • Works in a standard library setting or at library headquarters. 
  • Range of movement (bending, reaching) is required when shelving materials.
  • Performs related duties as assigned.

Knowledge, Skills, and Abilities

  • Must be currently enrolled in school and at least 15 years of age.
  • Ability to work shifts during regular library hours including evenings and weekends.
  • General knowledge of library resources and library operations is acquired through using, volunteering in, or working in a public, school, or special library.
  • Computer skills with ability to use software such as Microsoft Office, the Internet, and digital resources.
  • Ability to troubleshoot personal computer hardware and software.
  • Communication and customer service skills to interact with people of all ages and backgrounds (in person, phone, email).
  • Ability to read and follow instructions.
  • Ability to communicate clearly using correct spelling and grammar.
  • Ability to maintain and foster courteous, cooperative relationships with other library staff. 
  • Ability to maintain confidentiality.
  • Time management skills to meet assigned deadlines.
  • Ability to support and demonstrate the Region’s values.

Additional Knowledge, Skills and Abilities

To be considered for employment as a student, a person must be: registered as a full-time secondary or post-secondary student in an accredited institution, or currently recognized as having full-time status by the academic institution but applying for a school vacation, practicum or work term, or returning to full-time studies in the next academic term. Students who are in their final year of academic study and who are not intending to return to full-time studies are eligible for student employment up until the time they convocate. Students participating in education and retraining programs at the post- secondary level, though not full-time students, are eligible for related student employment opportunities, where appropriate.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
  • members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;
  • persons with visible and/or invisible (physical and/or mental) disabilities;
  • persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca, or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.  

Please note: candidates will be provided an update on their application.  Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).   

Key Skills
Dewey Decimal SystemCustomer ServiceMicrosoft OfficeLibrary CirculationTroubleshootingTime ManagementCommunicationConfidentiality
Categories
EducationGovernment & Public SectorCustomer Service & SupportAdministrative