INTERNSHIP DETAILS

Intern- Retail- Lowell

CompanyEastern Bank
LocationLowell
Work ModeOn Site
PostedJuly 10, 2026
Internship Information
Core Responsibilities
The Retail Intern performs routine teller duties including processing deposits, cashing checks, and handling monetary instruments. They are also responsible for identifying customer financial needs and making appropriate referrals to platform staff.
Internship Type
part time
Company Size
2540
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
About the Role

PURPOSE/OBJECTIVE:  

The Retail Intern is responsible for assisting with various duties as outlined below:  

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate.

Responsibilities for the Teller role include, but are not limited to the following: 


•    Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
•    Cash checks for customers and non-customers.
•    Process and properly record the sale of monetary instruments (i.e. official bank checks)
•    Process foreign currency purchases and sales.
•    Redeem savings bonds.
•    Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
•    Process various types of loan payments and credit card cash advances.
•    Assist with providing customers with access to safe deposit area.
•    Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.

Qualifications: 

•    Students entering their sophomore or junior year, or High School or equivalent preferred. 
•    Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment
•    Individual should be a self-starter and be technically literate

Work Requirements: 

Ability to stand and remain standing for up to five hours at a time without a break.


At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.
Key Skills
Cash HandlingCustomer ServiceFinancial ReferralsTransaction ProcessingTechnical LiteracyCommunication Skills
Categories
Finance & AccountingRetailCustomer Service & Support
Benefits
Medical InsuranceDental InsuranceVision InsuranceLife InsuranceDisability InsuranceRetirementVacationTuition Reimbursement