Volunteer/Student Intern

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Job Duties:
• Answer telephone and walk-in inquiries utilizing strong phone etiquette and good excellent customer service skills.
• Assist with office work, which may include data entry, filing, copying, organizing, and other clerical assignments.
• Help deliver employee mail to various departments.
• Assist with any other errands or general clerical work that pertains to the job.
• Edit forms with Microsoft Word and Excel.
• Interact professionally with staff and administrators of the agency.
• Exhibit a friendly, professional manner in all communications at all times.
• Projects a strong, service-oriented attitude toward all consumers, clients, visitors and staff.
• Dependable, maintaining regular weekly schedule.
• Adheres to all safety standards, policies and procedures.
• Abides by all CMI Healthcare Services rules and regulations; understands and follow the confidentiality policy.
• Strives to maintain a clean and orderly environment.
• All other duties assigned by the department manager.
• Reports any unsafe working conditions or equipment to the supervisor.
Qualifications:
• Prior experience or training in a medical or mental health setting.
• Must adhere to HIPAA and confidentiality policies and regulations.
• Knowledge of the mission and vision of CMI Healthcare Services.
• Ability to multi-task, prioritize, closely follow directions, and work efficiently.
• Must be able to use Microsoft Office applications (Microsoft Word and Excel).
• Comfortable with people from all cultures and lifestyles.
• Able to tolerate emotional people and deal with various behaviors/personalities for people of all ages without getting upset.
• Flexible personality.
• Able to function independently within the limits of the position.
• Basic computer skills or willingness to learn.
• Able to be on feet a great deal and walk long distances.
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