INTERNSHIP DETAILS

Account Manager Intern

CompanyPT Telkomsel Ekosistem Digital
LocationSpecial capital Region of Jakarta
Work ModeOn Site
PostedJuly 14, 2026
Internship Information
Core Responsibilities
Support the Account Management team in maintaining relationships with biller partners and monitoring daily operational performance. Coordinate with internal teams to resolve partner issues and conduct market research to identify business opportunities.
Internship Type
full time
Company Size
221
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
Telkomsel Ekosistem Digital (INDICO) is a wholly owned subsidiary of Telkomsel, established to accelerate the growth of Indonesia’s digital economy through a dynamic and scalable ecosystem approach. INDICO exists with a clear purpose: to reach beyond and empower Indonesians while enabling businesses through meaningful digital innovation. As a platform company, INDICO builds horizontal digital solutions by leveraging Telkomsel’s strategic assets—ranging from infrastructure and distribution to data and partnerships. These platforms are designed to unlock new value beyond traditional telecom use cases and serve multiple industries. Flagship platforms include INDICO DFE (Digital Food Ecosystem), which enhances agricultural productivity and rural empowerment through technology-driven agri-commerce; INDICO Commerce, which enables seamless digital transactions and monetization; INDICO Engage, a data-driven customer engagement engine; and INDICO DataHub, a secure and privacy-first Data Clean Room platform for compliant data collaboration. At the same time, INDICO operates as a holding company, nurturing high-impact vertical digital ventures. These include Kuncie in education technology, Fita in health and wellness, and Majamojo, a joint venture in the gaming industry. Each subsidiary is built to solve real-world problems through accessible, localized digital solutions that contribute to a stronger and more inclusive digital society. With a vision to become Indonesia’s best value creator company accelerating digital wealth distribution, and a mission to leverage Telkomsel’s ecosystem beyond telecom use cases, INDICO is committed to enabling cross-sector transformation and advancing the nation’s digital resilience. Find out more at indico.co.id and dfe.co.id
About the Role

About Us

INDICO is Telkomsel's subsidiary focusing on creating values in developing Indonesia's digital ecosystem. As a digital ecosystem enabler, INDICO plays a strategic role both as a platform company and a holding company.

As a platform company, INDICO strives to create non-telecom value by enhancing user experience of Telkomsel and INDICO Group services. Currently, INDICO is building three business platforms through a B2B2C model: INDICO Commerce (digital product transaction solution), INDICO Engage (marketing solution), and INDICO DataHub (data solution).

As a holding company, INDICO nurtures vertical businesses across sectors: Fita (health tech), Kuncie (edtech), Majamojo (game publishing), and Digital Food Ecosystem (agritech). By harnessing telecom's commercial and technological assets, INDICO aspires to create a new economy, empowering Indonesians and enabling businesses across sectors to advance Indonesia's digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

Key Responsibilities:

  • Support the Account Management team in managing relationships with biller partners.  
  • Assist in monitoring daily operational activities and transaction performance.  
  • Coordinate with internal teams (Product, Operations, Technology, Finance, and Legal) to ensure partner requests and operational issues are addressed promptly.  
  • Assist in tracking partner KPIs and identifying opportunities for service improvement.  
  • Support partner onboarding and documentation processes.  
  • Help investigate and follow up on operational issues or partner inquiries.  
  • Conduct market and competitor research to identify industry trends and business opportunities.  
  • Maintain accurate records of partner activities, meetings, and action items.  
  • Perform other administrative and operational tasks to support the Account Management function. 
  • Final-year student or fresh graduate with a bachelor's degree in business, Management, Marketing, Information Systems, Finance, or a related field.  
  • Strong interest in Account Management, Partnership, Business Development, or the Digital Payment industry.  
  • Good communication and interpersonal skills.  
  • Strong analytical and problem-solving abilities.  
  • Detail-oriented with good organizational and time management skills.  
  • Able to work collaboratively in a fast-paced environment.  
  • Proficient in Microsoft Office or Google Workspace, particularly Excel and PowerPoint.  
  • Willing to learn and adapt to new challenges. 
Key Skills
Account ManagementPartnership ManagementBusiness DevelopmentAnalytical ThinkingProblem SolvingCommunicationInterpersonal SkillsTime ManagementMicrosoft ExcelMicrosoft PowerPointGoogle WorkspaceMarket Research
Categories
SalesManagement & LeadershipMarketingData & AnalyticsAdministrative