INTERNSHIP DETAILS

Alternant Assistant Responsable Communication Digitale @RER_A

CompanyRATPgroup
LocationParis
Work ModeOn Site
PostedJuly 14, 2026
Internship Information
Core Responsibilities
The role involves managing passenger information on the RER A website by writing articles and creating editorial plans. Additionally, the assistant will handle user comments, perform competitive monitoring, and support community management on X (Twitter).
Internship Type
other
Company Size
20868
Visa Sponsorship
No
Language
French
Working Hours
40 hours
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About The Company
The RATP Group is the world's third largest public transport company, carrying 12 million people every day in France and around the world. It boasts unrivalled experience in design, project management, operation and maintenance of all types of urban and suburban transport, making it an industry leader called upon around the globe for its expertise. The RATP Group already operates in 15 countries through 100 subsidiaries and is stepping up its international expansion through some major projects worldwide. The RATP Group is also a strong proponent of sustainable mobility. It has the know-how to meet new service quality challenges by anticipating new passenger expectations in terms of information, accessibility, safety, regularity and service innovation. The RATP Group at a glance: - 71,000 employees - Operations in 15 countries Specialisations: Operation, maintenance and engineering of passenger transport networks: urban and suburban transport (train, metro, tramway, bus)
About the Role

01. Poste et Missions

Missions

  • Assurer l’information des voyageurs via le site
  • Rédiger des articles sur divers sujets (travaux, informations pratiques, actualités, décryptages, …) pour le site du RER A.
  • Contribuer à l’information évènementielle de la ligne.
  • Réaliser un planning éditorial pour le site en fonction des besoins/actualités.
  • Participer au processus de réponse aux commentaires
  • Réaliser une veille sur les différents sites similaires au notre.
  • Transmettre les signalements reçus via la plateforme.
  • Proposer une stratégie globale d’amélioration du site.
  • Rédiger les différents rapports statistiques.
  • Participer occasionnellement au renfort sur le poste de community manager (X anciennement Twitter) du RER A.

02. Profil recherché

03. Informations complémentaires

Région :Ile de France

Type de contrat :

Contrat d’apprentissage (durée déterminée)
Key Skills
Digital CommunicationContent WritingEditorial PlanningCommunity ManagementCompetitive IntelligenceStatistical ReportingSocial Media ManagementWeb Content Strategy
Categories
MarketingCreative & MediaTransportationGovernment & Public SectorAdministrative
Benefits
Internal Mobility OpportunitiesProfessional Skill Development