INTERNSHIP DETAILS

Retail Design & Web Undergraduate Intern

CompanyMuseum of Fine Arts
LocationBoston
Work ModeOn Site
PostedJuly 14, 2026
Internship Information
Core Responsibilities
The intern will create digital assets, graphics, and product photography for the museum's online shop and social media channels. They will also generate video content and write blog posts to support e-commerce and digital marketing strategies.
Internship Type
temporary hourly
Company Size
980
Visa Sponsorship
No
Language
English
Working Hours
20 hours
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About The Company
The MFA is open. Open to new ideas that broaden our perspectives. Open to every visitor, from the curious to the lifelong learner. Open to new possibilities discovered through art. Showcasing ancient artistry and modern masterpieces, local legends and global visionaries, our renowned collection of nearly 500,000 works tells the story of the human experience—a story that holds unique meaning for everyone. We welcome diverse perspectives, both within the artwork and among our visitors. Where many worldviews meet, new ways of seeing, thinking, and understanding emerge. The conversations we inspire bring people together—revealing connections, exploring differences, and creating a community where all belong.
About the Role

The Operations division and the Retail department at the Museum of Fine Arts, Boston offer an engaging and enriching Museum experience that exceeds customer expectations. Our mission is to create a retail shop that educates, entertains, enlightens, and encourages awareness of the rich artistic heritage represented by the Museum’s collection. Retail Design is responsible for leading product development of exclusive items to be sold in the shops using art from the MFA collection. The Retail Designer also creates web assets, social media content and store signage for the shop. 

The Retail department seeks an enthusiastic Retail Design & Web Intern to assist the Retail Team in designing digital assets for the shop site (mfashop.com) and social channels including product photography for web. The Retail Intern will be responsible for tasks including formatting graphics for web, creating social content for the shop and executing product photography for online product listings. 

Under the supervision of the Retail Designer, the Retail Intern will gain hands-on experience working within a Retail department and collaborating with teams throughout the Museum. To support the MFA’s three gift shops and online store, the Retail Design & Web Intern will develop their skills in Adobe design programs and content creation while managing multiple projects across platforms. 

The selected intern will gain an understanding of cross-institutional collaboration, retail design standards and the technical steps to design a store website and execute digital marketing materials. 

Ideal candidates must be able to commit to work onsite 15-20 hours weekly, between 9am-5pm Monday-Wednesday between Sept 11 – Dec 11. Additionally, interns must attend orientation on Fri, Sept 11, (10am-3:30pm), and the Museum Pathways & Practices professional development course from 12:30-2:30pm on the following Fridays: Sept 18, Sept 25, Oct 2, Oct 9, Oct 16, Oct 23, Oct 30, Nov 6, Nov 13, Nov 20, and Dec 4.

The intern will be paid at a rate of $16.80 per hour and will receive a $90 per month transportation subsidy. 

As we amplify our efforts toward becoming a truly inclusive institution and fostering the next generation of museum staff, the MFA actively encourages students from all backgrounds to apply to the program.

Essential Functions:

The Retail Web & Design Intern will assist in executing a variety of design tasks in collaboration with the Retail Team. Functions will include:

  • Assisting in creating digital assets for retail shop mfashop.com, email marketing, and social including graphics and photography. 
  • Assisting with product photography and editing photos for product listings on site
  • Generating and posting content for social channels including Instagram, Facebook, Pinterest, TikTok and YouTube @shopmfaboston with a focus on video content
  • Writing Blog content for the shop website
  • Pulling online research where applicable to inform social and Ecomm strategy
  • *Prepare and offer a 3-minute final synoptic presentation of the internship as part of the Museum Pathways & Practices professional development course.

Qualifications: 

  • Enrolled in an undergraduate program in Design, concurrent with the internship period.
  • Interest in learning more about the Museum of Fine Arts and contributing to design within the Retail department. 
  • Demonstrable working knowledge of Adobe design programs: Photoshop, Illustrator and In-Design
  • Interest in digital design and social strategy
  • Excellent organizational skills and keen attention to detail
  • Experience creating website graphics.
  • Experience with product photography is a plus.
  • Experience creating video content for social platforms (TikTok, Reels and YouTube) is a plus.
  • Ability to work onsite 15-20 hours per week, within Monday through Wednesday, 9am-5pm parameters, between Sept 11 – Dec 11. Additionally, interns must attend orientation on Fri, 
    Sept 11, (10am-3:30pm), and the Museum Pathways & Practices professional development course from 12:30-2:30pm on the following Fridays: Sept 18, Sept 25, Oct 2, Oct 9, Oct 16, Oct 23, Oct 30, Nov 6, Nov 13, Nov 20, and Dec 4.
  • Ability to attend orientation on Fri, Sept 11, 2026, 10am to 3:30pm. 

How to Apply 

DO NOT INCLUDE any document not specifically requested within the description (e.g., recommendations, transcripts, writing samples, etc.) DO NOT include your photo in any of your documents.

  1. Combine your cover letter and resume into a single document, (Word or PDF). The cover letter must include all of the following:
    1. the title of the internship for which you are applying (one internship per application)
    2. how the named internship fits into your academic and/or career goals
    3. why your specific skills/experience/interests qualify you for the internship.
    4. any periods when you are not available for an interview. 
    5. your contact information including e-mail and daytime phone 
  2. SAVE your document file as (LASTNAME_FIRSTNAME_POSITIONTITLE_Fall2026)
  3. Upload the single document as your resume via the application portal Internships | Museum of Fine Arts, Boston ASAP before Aug 15, 2026. 
  4. Candidates may apply for no more than two internships per season and must submit a separate cover letter/resume document for each position. 
  5. **Direct any/all questions to: intern@mfa.org before submitting your application. 
Applications not conforming to these guidelines may be deemed ineligible and not considered.
Key Skills
Adobe PhotoshopAdobe IllustratorAdobe In-DesignProduct PhotographyDigital DesignSocial Media StrategyContent CreationWeb GraphicsVideo ProductionCopywritingOrganizational SkillsAttention To Detail
Categories
Art & DesignCreative & MediaRetailMarketing
Benefits
Transportation Subsidy