INTERNSHIP DETAILS

Intern - IT

CompanyWoodhaven
LocationColumbia
Work ModeOn Site
PostedJuly 15, 2026
Internship Information
Core Responsibilities
The IT Intern assists with day-to-day operations, including maintaining asset inventories and providing Tier I technical support. They also support the implementation of new systems and the creation of training manuals and SOPs.
Internship Type
full time
Company Size
211
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Woodhaven is not an institution, we are a community. We are a team of real people, working together to help adults with intellectual and developmental disabilities succeed. We're passionate about our work. We are on a mission to change people's lives by empowering them to find and achieve success on their own terms. Our work is not about doing things for the people we support, but about giving them the opportunity to do things for themselves, while maintaining a safe environment where they can thrive. Community Living: At Woodhaven, home is not just a place to sleep at night. It is a refuge of comfort and a reflection of individuality. The adults we serve live in more than 40 traditional and accessible homes and apartments scattered across Mid-Missouri. Our Community Living program provides support and assistance so that individuals served can live independent fulfilling lives as active members of the community they love. Community Connections: Weekdays from 9 am to 3 pm, we help adults with development disabilities who do not work during the day get involved with volunteering opportunities and activities throughout the community. They build their skills, access local events and explore new places while developing relationships with their fellow community members. Through our Community Connections program, the adults we support aid Woodhaven in working towards dramatically changing the public perception of people with developmental disabilities.
About the Role

Description

Department: Administration

Reports to: Systems Analyst


DEFINITION: The IT Intern’s primary responsibility is to assist the IT department with day-to-day operations and ongoing technology initiatives. This internship offers valuable hands-on experience across multiple areas of IT support, strategic planning, and project and asset management. 


 

EXAMPLES OF WORK DUTIES: (Any one position may not include all of the following, nor do all of the listed examples include all duties and responsibilities which may be required in each position).

  • Assist with maintaining and updating the IT asset inventory list (hardware and software).
  • Help document hardware assignments, software licenses, and warranty statuses.
  • Support the IT team in implementing new IT systems or tools.
  • Assist in setting up new devices and configuring basic system settings.
  • Provide general support on IT projects, including testing, documentation, and deployment.
  • Assist in providing basic Tier I support responses to incoming help tickets
  • Assist in preparing IT SOP binder.
  • Help in organizing IT trainings for employees.
  • Help in creating Training Manuals.
  • Help organize and label equipment in storage and office areas.
  • Other duties as assigned.

Requirements

 

QUALIFICATIONS:

  • 60 hours or more completed toward course of study in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware and software.
  • Strong interpersonal skills and ability to communicate with end users in a professional and collaborative manner
  • Good organizational skills and attention to detail.
  • Willingness to learn, accept constructive feedback, and take direction.
  • Ability to work independently and in a team, and demonstrate initiative where appropriate
  • All individuals who have committed felonies that are listed on the disqualification registry with the Department of Mental Health will be removed from payroll effective immediately unless a request for exception has been approved with the Department of Mental Health.

A valid Missouri license MUST be obtained within the first two (2) weeks of employment for this position. Must maintain an acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Any exception to this requirement must be authorized by the Chief Financial Officer.


ESSENTIAL PHYSICAL REQUIREMENTS: This is semi- sedentary work requiring the exertion of up to 50 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. Must be able to pass mandatory background and drug screen tests. 

Key Skills
IT Asset ManagementHardware ConfigurationSoftware LicensingTier I SupportTechnical DocumentationSOP DevelopmentSystem TestingInterpersonal CommunicationOrganizational Skills
Categories
TechnologyAdministrativeCustomer Service & Support