INTERNSHIP DETAILS

Customer Service Intern

CompanyJohnson Controls
LocationShanghai
Work ModeOn Site
PostedJuly 16, 2026
Internship Information
Core Responsibilities
The intern will handle order release and entry within SAP to ensure accurate and timely processing. Additionally, they will assist the customer service team with basic data organization and analysis.
Internship Type
full time
Company Size
60148
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education. For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward. Visit johnsoncontrols.com for more information.
About the Role

Job Description

工作职责

JOB RESPONSIBILITIES

 Strictly comply with JCI company ethics requirement, company policy and meet the qualification and  

safety requirements related to the position.

  • .

Order Management 订单管理

  • Order release & entry 在SAP中释放、录入新订单，确保订单准确及时处理。

  • Basic data analyst 协助客服团队，进行基础的数据整理、分析等。

 Other tasks assigned by the supervisor seriously

任职要求 jOB QUALIFICATION

Expected working days: at least four days a week during Jun to Sep.2025, other period two or three days a week.

期望工作时长：2025年6月至9月底每周四天，其他时间每周2-3天

Be familiar with SAP/Excel.

熟悉电脑操作,SAP操作、Excel为佳

Proactive and accountable, good communication skills and teamwork spirit

工作积极主动，富有责任心，良好的沟通协调能力和团队合作能力

Command of English language英文语言能力

Key Skills
SAPExcelOrder ManagementData AnalysisCommunicationTeamworkEnglish Proficiency
Categories
Customer Service & SupportAdministrativeData & Analytics