Intern, Support II ( Night Shift)

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Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For:
Data Reporting & Efficiency: Provide support in report creation and evaluate current reporting cycles. Identify areas for improvement and apply AI assistance to significantly reduce reporting time.Asset & Inventory Management: Help maintain the IT department's technical inventory, tracking asset numbers, device models, and software licenses.
Documentation & Knowledge Base: Research, create, and update standard IT operating procedures and troubleshooting documentation
Use MS Excel for data scrubbing.
Use PowerBI knowledge, high-level data processing, and analysis.
Cross-check customer entitlement with the internal application.
Learn how to identify and understand the different entitlements for each contract or customer account.
Understand how to identify the customer Account, PO requirement, and financial account setup.
Work with internal cross-function team (must be well versed in English (written and communication) as we are supporting the North America team)
Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision of new assignments
Works on a full range of problems of moderate scope that require selection and modification of existing procedures and processes
Manages multiple tickets related to a spectrum of Non-Tech process.
Carry on an SFDC project for the reporting tools
Benefits:
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
Job Posting Statement:
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement:
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.
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I am excited to apply for the Intern, Support II ( Night Shift) position. With my experience in Data Reporting and AI Assistance...
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