Sales Ops Trainee

A Little Bit About Us

Saphetor’s mission is to enable anyone to find, share and use the most comprehensive human genome data – and to collaborate to improve health and lives around the world. To do this we have built the VarSome suite of bioinformatic tools, the world’s leading resource for analysis and interpretation of human genome variant data, with more than 6 000 citations in scientific papers, and over 60 000 registered professional users. Our customers work around the globe across academic, clinical, and industry laboratories analysing NGS (Next Generation Sequencing) data for research and diagnostic purposes. Saphetor is a global precision medicine company with offices and distributed teams across Greece, Spain, the UK, Switzerland, France, USA, the MENA region, South America, and other countries, employing a diverse global workforce.

The Opportunity

We are hiring a trainee to join our Sales Operations team. By joining the Saphetor, you will have an exciting and unique opportunity to gain work experience in a world-class organisation, interacting daily with both internal and external stakeholders. You will assist the business development team with activities related to commercial opportunities, sales cycle automation, and system administration, in a program designed to stimulate your personal development. This is a full time, 12-month fixed-term contract with the possibility of becoming a permanent position upon successful completion of the contract, subject to mutual agreement. 

We thrive in a high-pressure, high-performance environment where clinical precision and rapid growth meet. While our pace is fast, it is always directed by rigorous organization and clear processes, ensuring that our commitment to quality is never compromised by our drive for speed.

Role Responsibilities

• Platform & User Administration: Set up free trials and new customers on our back-end platform (SSO), and handle customer requests related to billing or prepaid tokens.
• CRM Operations & Automation: Update information on CRM (HubSpot) when a deal is closed, and provide support in the generation and iteration of templates, sequences, and workflows.
• Process & Data Integration: Help with Customer Journey Mapping and SSO - CRM data integration, while assisting with cash collection.
• Office & Operational Support: Dedicate a few hours approximately every month to tasks related to the Athens office (e.g., ordering office supplies, providing office usage guidelines, coordinating with external vendors such as health and safety technicians).

The Ideal Candidate (Profile)

You have a passion for Sales Operations, especially in the Healthcare/Biotech industry, combined with a curious mindset, learning agility, and a strong desire for personal and professional development.

What you will bring:

• Education: Senior Student or Recent Graduate with successful studies in Business Administration, Finance, Accounting, Life Sciences, Marketing, IT systems, or related fields.
• Technical Knowledge: Some knowledge or experience in CRM (e.g. HubSpot) or ERP systems.
• Languages: Excellent written and verbal English skills. Advanced knowledge of the French language would be a significant plus.
• Communication: Exceptional communication skills with the eagerness to work effectively within a global team.
• Nice to have: Comfort to work with Google sheets and/or Google Docs 

Mindset & Key Skills

• Self-Organization: Very organized, methodical, reliable, and structured in your daily execution.
• Learning Agility: A fast learner who is quick to grasp new concepts and software products.

Location & Work Setup

• Hybrid Work: 1 day per week at the Athens office (according to schedule) if you are based in Athens.
• Remote Work: Available if you are based outside Athens, with occasional meetings in the Athens office during the year.

Your Journey With Us Includes

• A great position in a fascinating healthcare growth domain, at the cutting edge of research.
• Room for professional growth and endless opportunities for learning and development.
• A hybrid work setup depending on your location.

Saphetor is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and our employees, regardless of race, color, religion, national origin, age, sex, medical condition or disability, sexual orientation, gender expression, or marital status.